Joy Downing

Joy Downing Email and Phone Number

Manager, Operational Training and Development
Joy Downing's Location
Cleveland, Ohio, United States, United States
Joy Downing's Contact Details

Joy Downing work email

Joy Downing personal email

n/a
About Joy Downing

I am passionate about making the world a better place. I want the work I do to mean something to myself and others. I enjoy and excel at developing and facilitating training sessions. I am a strong team player who works hard to accomplish goals, help others and maintain a positive attitude.

Joy Downing's Current Company Details

Manager, Operational Training and Development
Joy Downing Work Experience Details
  • Centauri Health Solutions, Inc
    Training And Development Specialist
    Centauri Health Solutions, Inc Mar 2021 - Feb 2023
    United States
    View
  • Centauri Health Solutions, Inc
    Team Leader
    Centauri Health Solutions, Inc Sep 2018 - Mar 2021
    Cleveland/Akron, Ohio Area
    View
  • Human Arc
    Training And Development Specialist
    Human Arc Jan 2016 - Sep 2018
    Facilitate new hire Onboarding and training sessions. Design and update training manuals as needed. Work with various departments to perform training needs assessments.
    View
  • Human Arc
    Senior Outreach Specialist
    Human Arc Feb 2015 - Dec 2015
    Cleveland/Akron, Ohio Area
    Use internal eligibility screening system to conduct phone interviews with Medicaid HMO members to determine potential eligibility for SSI/SSDi programs.
    View
  • Human Arc
    Business Analyst
    Human Arc Jul 2011 - Dec 2014
    Cleveland, Oh
    - Built and maintained call quality monitoring system for SSDi and SSI enrollment service line- Responsible for organizing, maintaining and ensuring compliance for dual-eligible service line correspondence. Worked with CMS, Corporate Compliance Officer, vendors and clients as needed.- Developed and facilitated training sessions for disability enrollment and dual-eligible enrollment service lines, including topics on Medicaid, Accountable Care Organizations and customer service
    View
  • Human Arc
    Team Leader
    Human Arc 2006 - Jul 2011
    - Managed team of up to 22 individuals working in-office to assist dual-eligible Medicare Advantage plan members to enroll in medical assistance programs- Responsible for employee schedules, goals, inventories, caseload assistance, discipline, development and account audits- Worked with Service Line Manager and Vice President of Operations to develop goals, implement new business and provide training as needed
    View
  • Today'S Child
    Director
    Today'S Child 1999 - 2003
    - Ensured center met state standards- Hired and supervised staff in daily activities- Maintained budget, ordered supplies, worked with vendors- Enrolled children in program and maintained positive family relationships

Joy Downing Education Details

Frequently Asked Questions about Joy Downing

What is Joy Downing's role at the current company?

Joy Downing's current role is Manager, Operational Training and Development.

What is Joy Downing's email address?

Joy Downing's email address is jo****@****ihs.com

What schools did Joy Downing attend?

Joy Downing attended The University Of Findlay.

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