• Took dental images and X-rays to identify areas of concern and presented to dentists for review.• Customized dental prophylactic treatment to meet individual patients' needs.• Manually and visually examined gums to determine periodontal disease and screen for oral cancer.• Improved operations by working with team members and customers to find workable solutions.• Educated patients on the pathology of pertinent oral diseases and the treatment (both preventive and restorative) for those diseases

• Hired, trained and managed team of 6 associates, including evaluating performance and enforcing disciplinary actions.• Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.• Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.• Delegated work to employees based on shift requirements, individual strengths and unique training.• Resolved customer problems by investigating issues, answering questions and building rapport.• Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.

• Maintained high level of security and safety awareness within store to protect personnel, customers and merchandise.• Developed resources and tools to support sales associates in rendering exceptional customer service.• Recognized problems, analyzed causes and developed solutions to improve productivity and sales metrics.• Facilitated store opening and closing procedures by securing valuables, arming and disarming alarm system and managing deposits and daily petty cash.• Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.• Delivered empathy and persuasive negotiation talents to promote memorable customer experience.

• Authored daily activity, incident, safety, repair and irregularity reports including equipment and property damage, theft, unauthorized presence or unusual occurrences.• Led diverse training simulations to prepare teams for combat and emergency situations.• Enhanced emergency preparedness procedures, commanding oversight and maintenance of tactical plans, equipment and weapons.• Improved inventory control accuracies, ensuring proper maintenance of M4 assault rifles, M9 handguns, M134 miniguns, GAU19 .50 Cal weapons system, Hell fire weapons system, and both 7 and 19 shot 2.75 in. rocket pod systems.• Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.• Implemented and instructed unarmed combative program for platoon of 30 soldiers.• Coordinated and executed multiple operations within JSOC