• Support Account Executives and Managed Services leadership by leading multi-practice collaboration, multi-solution collaboration, removing internal roadblocks, reviewing Statements of Work, and ensuring necessary resource support for client delivery • Serve as a key intermediary between internal Quisitive delivery teams to facilitate collaboration/ communication, and improve overall customer experience • Integrate Adoption Change Management practices into Spyglass service delivery operations • Security team management, leadership, mentoring, and coaching. This includes: 1 x 1 meetings, technical skills growth, soft skills growth, client support skills growth and certifications • Hands on delivery management working shoulder-to-shoulder with security engineers when and where needed • Participate in interviewing and make hiring recommendations • Implement and update Spyglass delivery standards, technical delivery templates, processes and operations in collaboration with DSG • Integrate with the Security Office and National Practices to assist with a One Quisitive approach to Security Delivery • Drive recurring security service revenue growth and expansion • Monitor client satisfaction for security assessments and service delivery • Ensure quality assessment and service client onboarding start processes

A Senior Microsoft Infrastructure Specialist, that deploys Microsoft email, messaging, collaboration and document sharing, Microsoft office apps solutions, and Active Directory Services for clients. Assist with the deployment and rollout of on-premises solutions, as well as migrations from current on-premises solutions to the O365 cloud. Moving web applications and other services to the cloud involving networking, firewalls, hosting, AWS and Azure.

Provides both management and desktop support for all level user requests in the areas of: Proper operation of hardware and software; assist with training of applications as necessary, provide customer support for all IT and communications services.Evaluate and report on new technologies to enhance capabilities; maintain servers and personnel computers at a level of security required by PAE policies and procedures Manage and maintain equipment/data/software availability and disaster recovery; provide system administration, diagnostics, and repair of computers, printers, photocopiers, televisions and ancillary equipment; Assist in planning and design of support systems; Install, configure and test computers, printer, and other peripheralsInstall, configure, test, administer and troubleshoot: Microsoft based Servers, Firewalls and network equipmentOversee and install, configure, test, and troubleshoot communication equipment; installs, configures, tests, and troubleshoots wireless networks.

Recruited, trained, and managed technical teams for functional support of operations, audit restorations, and disaster recovery exercises.Planned and managed network architectures for C-band and Ku-Band Satellite dish networks for data and voice.Installed, configured, and maintained Information systems in multiple locations, including equipment repair and vendor management.Develop Statement of Work documents for jobs in different environments that utilize information technology plan and equipment

Supported US Corps of Engineers and USF-Iraq military staff in Iraq.Developed and wrote SQL queries to gather information in both SQL and Oracle to report on overall Iraq reconstruction.Prepared daily, weekly and monthly reports in SQL reporting services using Microsoft visual studio to include charts and graphs.Coordinate reporting the construction in IRAQ with multiple source providers and databases for the US Military to track all program milestones in the reconstruction of IRAQ effort.Assigned as Project Controller to manage of the US Army Corps of Engineers Resident Management System (RMS), to make payments (ENG93) and CLIN allocations in RMS.Developed exception reporting and convergence of USACE data within the Iraq Reconstruction Management System (IRMS).

Designed and supported daily operations of a complex system infrastructure supporting over 3,000 users, 300 plus servers and more than 40 Terabytes of data.Managed all aspects of system design, application configuration, user access and security.Developed systems architecture and application configuration for all systems and operating system components.Support existing operational system infrastructure by providing a structured organization with efficient management of systems maintenance, purchasing, inventory, system configurations and technical documentation.Led makeshift teams in the recovery of Microsoft and Novell servers with various applications in the event of a disaster.Managed systems infrastructure budget and developed operational, budget and other performance and administrative reports.Led cross-functional IT teams to ensure alignment and implementation of IT strategies across the enterprise. Managed vendor, support and other infrastructure service suppliers to ensure cost effective use of budgets and efficient delivery processes

Oil and Gas CompanyInstalled a NEW Exchange 2007 environment. Migrated all users from POP e-mail to Exchange. Publish OWA with the IAS 2006 server.Distribution CompanyRedesigned the Voice and Data Networks. Upgraded and tuned the Active Directory environment. Managed migration of the Goldmine server.BankManaged Exchange 2000 server migration to a newer Server Platform. Installed System Center Operations manager for monitoring all Domain controllers and start the process for all servers. Configured Deployment of Patches to all Servers and created different collections to make this happen.Insurance CompanyHelp to tune the Moss environment. Manage Test, Dev and Prod servers. Baseline SQL Databases. Install MOM agents on servers in MOSS environment and tune the monitoring of the devicesOil and Gas CompanyInstalled Microsoft Systems Center server to conduct parallel comparison and operation of current SMS deployment.