Susan D.

Susan D. Email and Phone Number

Innovative solutions that deliver results for Customer, Company and Team. SVP, Head of Retail Banking. @ North Shore Bank
brookfield, wisconsin, united states
Susan D.'s Location
Brookfield, Wisconsin, United States, United States
Susan D.'s Contact Details
About Susan D.

ProfileSenior Management Professional with passion and expertise in developing people and processes to build long-term client relationships. Strong reputation for adding exceptional service value that contributes to the bottom line. Enthusiastic leader of top producing sales quality and customer focused teams. Powerful organizational and interpersonal skills, with a knack for providing vision to achieve results. Innovative thinker with extensive background in developing and executing strategic plans involving products, operations, sales, service, and training. Outstanding ability to lead large initiatives. Experienced in budget planning and managing revenue generating and expense reduction processes. Drives change with an entrepreneurial attitude and abundance of energy. Excels in a fast-paced, multi-faceted environment.Specialties: Branding and identity, Product development, Project management, Development of Sales and Service Delivery Channels, Client Relationship Development, Customer Service Specialist, Sales Training and Development, Career Enrichment Training, Audit and Operations, Budget planning, DeNovo and Relocation Facility Management, Community Relationship Development.

Susan D.'s Current Company Details
North Shore Bank

North Shore Bank

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Innovative solutions that deliver results for Customer, Company and Team. SVP, Head of Retail Banking.
brookfield, wisconsin, united states
Employees:
412
Susan D. Work Experience Details
  • North Shore Bank
    Svp - Head Of Retail Banking
    North Shore Bank Apr 2014 - Present
    Lead and collaborate with a team of talented community bankers dedicated to providing our customers caring, knowledgeable service that not only helps them reach financial goals but creates friendship and trust. Focused on implementation of strategic objectives that increase revenue and reduce cost to achieve positive economic outcomes and ensure long term growth for a 1.8 billion dollar top performing community bank. Specialize in branch transformation strategies that leverage technology to achieve growth and profitability and provide convenient banking options. Passionate about creating positive environments that foster customer and employee engagement for a top workplace company.
  • North Shore Bank
    Vp- Branch Operations Manager
    North Shore Bank Feb 2007 - Mar 2014
  • Next Door Foundation
    Board Member
    Next Door Foundation Nov 2005 - Sep 2017
    Chair Program CommitteeActive in Parent Policy Council
  • Tcf Bank
    Svp, Area Manager
    Tcf Bank Jan 2005 - Sep 2006
    Led brand development and retail growth of a $400 million multi-line business unit comprised of 36 locations in Southeastern Wisconsin. Managed four regions with six direct reports. Created sales and service delivery channels that built relationships and differentiated customer experiences. Designed and executed innovative marketing strategies to grow business in a mature market. Authored and implemented technical training and career enrichment programs. Developed and executed business expansion and relocation strategies. Planned and managed annual budgets up to $40M. Achieved profitability goals by implementing revenue generating and expense reduction strategies. Developed and managed operational procedures to streamline processes and maintain audit control.
  • Tcf Bank
    Vp, Division Manager
    Tcf Bank Dec 1993 - Jan 2005
    Fostered successful work environments to promote sales and service development for a business unit consisting of 18 to 22 locations in Milwaukee, Racine, and Kenosha counties, the Fox Valley and Northern Illinois. Hired, trained and developed high-caliber front-line, management and support staff. Set and achieved annual sales goals. Assisted in annual budget planning process. Created and implemented effective sales, service and marketing campaigns. Designed and managed incentive programs. Developed operational and sales strategies to drive change and support merger of divisions. Collaborated on location, design and build of expansion and relocated facilities. Facilitated employee and customer relationship development to support merger and closure strategies. Initiated workplace involvement with community groups.

Susan D. Skills

Leadership Customer Service Management Training Strategic Planning Crm Team Leadership Program Management Budgets Sales Marketing Strategy Banking Team Building Leadership Development Coaching Customer Relationship Management Budgeting Sales Management Entrepreneurship Credit Strategy Business Strategy Product Management Retail Policy

Susan D. Education Details

Frequently Asked Questions about Susan D.

What company does Susan D. work for?

Susan D. works for North Shore Bank

What is Susan D.'s role at the current company?

Susan D.'s current role is Innovative solutions that deliver results for Customer, Company and Team. SVP, Head of Retail Banking..

What is Susan D.'s email address?

Susan D.'s email address is su****@****bal.net

What is Susan D.'s direct phone number?

Susan D.'s direct phone number is +197874*****

What schools did Susan D. attend?

Susan D. attended University Of Wisconsin-Madison.

What skills is Susan D. known for?

Susan D. has skills like Leadership, Customer Service, Management, Training, Strategic Planning, Crm, Team Leadership, Program Management, Budgets, Sales, Marketing Strategy, Banking.

Who are Susan D.'s colleagues?

Susan D.'s colleagues are Antonio Rodriguez, Jennifer Von Behren, Thaime Thierry, Joline Lazarski, Rei Lopez, Jennifer Morris, Becky Redling.

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