• Developed and implemented strategic plans to achieve team KPIs, driving growth in revenue and customer satisfaction.• Led the sales team, managing daily operations, performance monitoring, and process improvement to meet business goals.• Provided training and mentorship to team members, enhancing skills in client management, negotiation, and product knowledge.• Collaborated with senior management to align team objectives with broader company goals and market strategies.• Analyzed sales data to identify trends, opportunities, and areas for improvement, implementing actionable insights to optimize team performance.• Fostered a high-performance culture through motivation, feedback, and recognition, achieving consistent results above target.

LAB Team / Digital Marketer @ Facebook, KR market Jan 2021 – Present● Managing a plan and reporting insight for new pilot project based on client’s objectives.● Providing various feedback and securing insights needed for system design.Digital Marketing / Account Specialist @ Facebook, KR market Nov 2019 – Dec 2020● Identifying clients' business objective and challenges to provide optimized strategies and solutions.● Ability to achieve customer’s KPIs based on trusted relationship.● Proven record of exceeding monthly KPIs performance and success cases.● Increasing 35% of 75 Client’s revenues in Q3 2020, Top Ranked in the market for customer satisfaction.

• Oversee wholesales and operation• Managed team hiring and training• Adopted Google Suite and Cloud storage to optimize the sales process• Charged with growing company revenue by developing, implementing marketing strategies, building and maintaining positive relationships with vendors and clients alike after Hanjin Shipping has been officially declared bankrupt in 2017

• Successfully expanded suppliers and clients base• Keep good relationship with Key Accounts, reflect feedback on sales strategy: Hanjin Shipping, Glovis Service, Hyundai Merchant Marine, Pan-Ocean, CM Shipping etc.• Developed online order management system to mobilize work process, reduced sales cycle to quote and order generation by 20%• Compile and organize product list into database and visualize that are convenient for customers to use

• Managed purchases and logistics• Developed and managed third-party vendors for the clients• Investigated and resolved customer issues with deliveries, pricing or performance • Lead design project for Company Brand Renewal

• Leading Marketing strategy to develop SG/MY/ANZ market with SSG.COM Korea. (Online shopping platform)• Drove significant traffic focused on social media marketing• Total revenue increased by 500% in 6 months