Doğan Kurt

Doğan Kurt Email and Phone Number

Yapı Kredi Teknoloji şirketinde Principal Business Analyst - Data Warehouse & Data Mining @ Yapı Kredi Teknoloji
Doğan Kurt's Location
Türkiye, Turkey
Doğan Kurt's Contact Details

Doğan Kurt personal email

n/a
About Doğan Kurt

Doğan Kurt is a Yapı Kredi Teknoloji şirketinde Principal Business Analyst - Data Warehouse & Data Mining at Yapı Kredi Teknoloji. They possess expertise in project planning, microsoft office, market research, competitive analysis, lean manufacturing and 16 more skills. They is proficient in Russian and English.

Doğan Kurt's Current Company Details
Yapı Kredi Teknoloji

Yapı Kredi Teknoloji

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Yapı Kredi Teknoloji şirketinde Principal Business Analyst - Data Warehouse & Data Mining
Employees:
369
Doğan Kurt Work Experience Details
  • Yapı Kredi Teknoloji
    Principal Business Analyst - Data Warehouse & Data Mining
    Yapı Kredi Teknoloji Nov 2021 - Present
  • Yapı Kredi Teknoloji
    Project Business Analyst - Data Warehouse & Data Mining
    Yapı Kredi Teknoloji Aug 2019 - Oct 2021
  • Yapı Kredi Teknoloji
    Senior Business Analyst - Data Warehouse & Data Mining
    Yapı Kredi Teknoloji Aug 2017 - Jul 2019
    - Collecting and analysing internal customer requirements- Modelling foundation layers and data marts for Enterprise Data Warehouse- Analysing and profiling source systems- Preparing source to target mappings- Building test scenarios using test scripts and creating test plans to test core functionality- Prioritizing, planning and managing small data demands which can be requested from any business units
  • Teb
    Customer Experience Assistant Manager
    Teb Jul 2015 - Jul 2017
    İstanbul
    - Implementation and maintenance of Net Promoter Score (NPS) methodology in order to measure and enhance customer satisfaction & advocacy based on identified touchpoints.- Participating local & international customer experience benchmarking studies and follow up of key hard metrics.- Contributing the internal ongoing & prospective projects with 'customer point of view', coordinating the related parties for the projects initiated via NPS outputs.- Consolidation and evaluation of employee & customer feedbacks in order to have insights regarding NPS results & various surveys (root cause analysis).- Calculation and reporting of NPS results based on business line, region, branch and employee level (via in house & outsource reporting tools, i.e. Qlikview, BO).- Performance management implementations of the 'customer satisfaction' results (scorecards, incentives).
  • Yapı Kredi
    One To One Marketing Customer Retention Specialist
    Yapı Kredi Jul 2014 - Jul 2015
    Istanbul, Turkey
    - Responsible for all the marketing management activities related to Churn & CCO & Dormant activation with 1-1 strategic campaigns- Customer analytics, preparing consumer data analysis for mass&affluent campaigns, with the coordination of segments to increase the effectiveness of cross-sell & up-sell activities w/ advanced SQL- Define the rules for optimization of channels and define the right channel for each campaign- Preparing communication strategy for each campaign with Campaign Management Department- Designing monthly/weekly/daily automatic reports with SAP Business Objects- Working in coordination with IT and business units to support about customer project anaylsis and UAT (User Acceptance Test)
  • Tofaş Türk Otomobil Fabrikası A.Ş.
    Customer Experience Management Intern
    Tofaş Türk Otomobil Fabrikası A.Ş. Nov 2012 - Jun 2014
    Istanbul, Turkey
    - 2nd Hand Sales Customer Experience Program (The trade-in 2nd Hand sales process for Otoeksper Brand)-Design Wow Experience for Customers-Factory Experience (Customer can see all the automative technology and production processes in a way that translates the benefits of this technology for their life. This experience is unique and first in Turkey)-New Customer Satisfaction Guaranteed Projects-360 degree Customer Cantact Management-Call Center Customer Experience-Web Customer Experience (www.fiat.com.tr)-Social Media Customer Experience (on Facebook, Twitter, Sikayetvar.com)-Mobile Customer Experience ( "FIAT Yol Arkadaşım" mobile application in App Store and Google Play Store)-Dealer Customer Experience (The test drive experience, delivery experience and others)-Lead Management ( Shopper Customer Experience for Fiat, Alfa Romeo, Jeep, Lancia)
  • Garanti Factoring
    Project Intern
    Garanti Factoring Aug 2012 - Sep 2012
    Istanbul, Turkey
  • Sisecam
    Production And Planning Intern
    Sisecam Jun 2012 - Jul 2012
    Istanbul, Turkey

Doğan Kurt Skills

Project Planning Microsoft Office Market Research Competitive Analysis Lean Manufacturing Sql Analysis Business Objects Segmentation Payroll Analysis P&l Analysis User Acceptance Testing Churn Management Reporting And Analysis Customer Retention Customer Experience Customer Insight Campaign Management Management Crm Marketing Management

Doğan Kurt Education Details

  • Marmara Üniversitesi
    Marmara Üniversitesi
    B.S, Engineering, Industrial
  • İstanbul Atatürk Fen Lisesi
    İstanbul Atatürk Fen Lisesi

Frequently Asked Questions about Doğan Kurt

What company does Doğan Kurt work for?

Doğan Kurt works for Yapı Kredi Teknoloji

What is Doğan Kurt's role at the current company?

Doğan Kurt's current role is Yapı Kredi Teknoloji şirketinde Principal Business Analyst - Data Warehouse & Data Mining.

What is Doğan Kurt's email address?

Doğan Kurt's email address is do****@****.com.tr

What schools did Doğan Kurt attend?

Doğan Kurt attended Marmara Üniversitesi, İstanbul Atatürk Fen Lisesi.

What skills is Doğan Kurt known for?

Doğan Kurt has skills like Project Planning, Microsoft Office, Market Research, Competitive Analysis, Lean Manufacturing, Sql, Analysis, Business Objects, Segmentation, Payroll Analysis, P&l Analysis, User Acceptance Testing.

Who are Doğan Kurt's colleagues?

Doğan Kurt's colleagues are İrem Taze, Barış Tekdemir, Ece Öykü Aynali, Eres Derya, Deniz Yavuz, Gökçe Yeğin, Emre Ayteş.

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