Dmitry Pastarchuk personal email
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Experienced Service Desk Manager and IT specialist with a strong background in leading and mentoring teams to deliver exceptional customer support. Proven expertise in process improvement, and problem-solving, resulting in increased operational efficiency and cost savings. Skilled in various technologies, Degree in Network Security & Administration, a Certificate in IT Support (Google) and 15+ years of providing customer service excellence and administrative support. Committed to creating a positive and collaborative work environment while driving business success. Passionate about leveraging technology to enhance customer experiences and achieve operational excellence.
Turnberry Associates / Advancedbits
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Turnberry Associates / AdvancedbitsFort Lauderdale, Fl, Us
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It Help Desk ManagerTurnberry Associates / Advancedbits Mar 2022 - PresentImplemented, maintained and upgraded systems and networkSupervised helpdesk operations and equipment ordering for 9 company locationsManaged Service desk and all unresolved ticketsProvided level 2 and 3 technical support to customers via phone, remote and deskside visitsTrained new technicians on client specific applications, policies and proceduresCollaborated with directors and managers to create better processes for team management and ticket resolutionAdministered user profiles in Azure Active Directory, Active Directory, Office 365, Fortinet, Abnormal, Sentinel, Mimecast email security and PRTG network monitorCreated and Modified users in Avaya site adminAdministered Papercut Print servers and SharePoint Admin centerServed as first point of contact for technical support.Monitored projects and progress by coordinating with team members to ensure its completion within established deadlines
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Information Technology SpecialistTurnberry Associates/ Advancedbits Jan 2022 - Mar 2022
Dmitry Pastarchuk Education Details
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GoogleInformation Technology -
GoogleInformation Technology -
Keiser University-Ft LauderdalePhysical Therapy/Therapist -
Laguardia Community CollegeNetwork Security And Administration -
National Academy Of Sports Medicine (Nasm)Certified Personal Trainer -
National Academy Of Sports Medicine (Nasm)Fitness Nutrition Specialist (Fns)
Frequently Asked Questions about Dmitry Pastarchuk
What company does Dmitry Pastarchuk work for?
Dmitry Pastarchuk works for Turnberry Associates / Advancedbits
What is Dmitry Pastarchuk's role at the current company?
Dmitry Pastarchuk's current role is IT Helpdesk Manager @ Turnberry Associates | IT Support Specialist.
What is Dmitry Pastarchuk's email address?
Dmitry Pastarchuk's email address is dm****@****hoo.com
What schools did Dmitry Pastarchuk attend?
Dmitry Pastarchuk attended Google, Google, Keiser University-Ft Lauderdale, Laguardia Community College, National Academy Of Sports Medicine (Nasm), National Academy Of Sports Medicine (Nasm).
What are some of Dmitry Pastarchuk's interests?
Dmitry Pastarchuk has interest in Children, Computers, Technology, Traveling, Environment, Education, Fitness, Music, Sports, Science And Technology.
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