Works for Regence's Federal Employee Healthcare Program to provide support to provide support to Healthcare subscribers and provider offices. Assists members with understanding their healthcare benefits and resolving health insurance claims. Works remotely.

Responsibilities include:Assists clients with any account creation/login/website usage issues. Creates and resolves customerfeedback cases after service failures occur and/or opportunities for improved customer satisfaction and client retention present themselves. Works directly with clients to ensure award winning customer service while also identifying potential opportunities to share the current sales initiatives of the airline and its business partners.

Responsibilities include:Working flexibly across teams to perform a variety of customer service, file assembly, data entry, and data editing tasks in support of admissions department functions. Working directly with public housing applicants to get them over the hurdles of applying and qualifying for their subsidized housing.

Responsibilities include:Performing complex pricing analysis, reconciliation, and tracking of proposals for Microsoft's most profitable division, Enterprise Agreements for Volume Licensing on a daily basis.Supporting Microsoft's worldwide Software Licensing Sales Specialists by creating, processing, and analyzing large volume sales contracts.

Responsible for KPI reporting development and execution, data entry, data quality assurance, managing the coalition-wide logistics data Sharepoint site, and troubleshooting logistics network problems in tandem with tech support.

Tasks Performed: managing travel arrangements for company president, accounts payable/receivable, payroll, expense reports, inventory management and supply ordering, etc.

Tasks Performed: telephone interviews, customer service follow-up reviews, political statistic data gathering, as well as some business studies.