Devanand Pare Email & Phone Number

Pune, Mh, In

Pune, Maharashtra, India

Responsible to provide strategic leadership for Sapience India Operations, overseeing various operational functions, policy execution, and organizational capability building. Additionally, I handle Corporate Affairs, legal compliance, AGM, and auditor reviews. My focus areas include providing Product Support by using state-of-the-art service management, NextGen SaaS infrastructure, IT security, DevOps, GCC monitoring, and Sales support, all aimed at achieving organizational goals related to Annual Recurring Revenue (ARR) and Customer Success by using “Better, Faster & Cheaper” formula, emphasizing affordability, flexibility, scalability, reliability, through the latest technology.

Pune, Maharashtra, India

Part of Strategic Leadership, Responsible for Sapience Corporate Affairs, Product Support, and India Operation. Achieve Organizations – ARR, Customer Success, and Employee Engagement. Provide NextGen IT Infra - Monitoring, Support & Security, Drive Continuous Improvement through Corporate Goals & KPIs. Product Support - Manage Customer Centre, Provide Customer Excellence through State of the Art Service Management, using Scrum Framework ensuring better, quicker, and relabel Support to the Organization and Customer. Manage NextGen Infrastructure, IT Security, DevOps-SRE & NOC Monitoring, IT Vendor Mgt. Support IT Audits and Soc-2 Compliances. India Operation – Provide Site Leadership for Operations Functions in associations with HCM, Finance, Sales Support, Renewals, Collections & Property Management. Execute important policy, planning, and strategy decisions. Analyze and improve organizational processes, and work to improve quality, productivity, and efficiency.Board Director @ SIND : Corporate Affairs - Providing a high level of dedication and commitment to ensure all business procedures are matching with all legal provisions, corporate discipline, and compliance with the regulatory procedures & laws in India. Responsible to the Sapience India BOD, authenticating documents and proceedings, verifying and submitting attested returns & forms. Attend Board Meetings and pass appropriate Resolution, Arranging AGM & Auditors’ Reviews.

Pune Area, India

Responsible for Customer Success function for the Sapience product offering and furthering IT function. Implementing a strategy to respond to customers across time zones and geographies while increasing the value which customers get from Sapience product to transform people, processes and productivity growth for the organization. Offering excellent experience to customers with close coordination with Professional Services and Product Enginerring by keeping customer success & greater satisfaction in mind. Active participatiin durng Customer Inspiraring, Onboarding, Account Escalations, Renewals, Upsell Campaigns, Periodic health checks, & Customer AdvocacySapience Analytics is a market leader in Digital Resource Management & People Analytics, used by leaders of over 90 major companies across 18 countries to make better-informed decisions and improve operating efficiencies across their enterprises which truly moves the needle on business profitability by powering a 20-30% increase in organizational productivity while improving employee engagement and wellness through process improvement, robotic process automation, software utilization audit, and outsourcing governanceSapience is the recipient of several industry awards for its innovative product and fast growth, including Dun & Bradstreet, Frost & Sullivan, TiE50 - Bay area, NASSCOM, and the IDG Channel World.

Bangalore, India

As Head of IT for Rolls-Royce India and IT Business Partner for Rolls-Royce International Organization, I made sure that IT capabilities fulfil the needs of business functions across the country & international locations. I did ensure that appropriate IT demands are fulfilled through right IT Systems, Processes and Governance was in place. Wored on strategic planning to support various business functions, which include synergizing IT across our business, harnessing IT to deliver cost savings, by innovative solutions. Established IT capabilities for Engineering, R2Data Digital Lab, Marine Business, Defense Service Delivery Centre, Finance and HR Shared Service Centre, ERP & GST Implantations, IT Transformation, IT Security, Audits, and Export Compliance Enforcement. Supported achieving AS9100 Certification for Rolls Royce Engineering Centre in India.

Pune Area, India

• Key contributor to development and deployment of overall global production support strategy• Provide global leadership in delivering 24X7 production support services (approximate 600+ applications) in the administrative & product operations areas such as E-Business Suite (Finance, HCM, Manufacturing, Treasury, Tax, Legal etc) & Web & Mobile Technologies. • Manage relationships and support engagement between Eaton and strategic IT partners related to but not limited to the above areas. Includes all aspects of Vendor management.• Leverage ITIL & ITSM best practices to achieve service excellence. Develop customer relationships, and focus on customer satisfaction via efficient service management• Build foundational capabilities for the support team across Eaton’s global footprint and grow (teams in US, Brazil, UK, Hungary, China, Taiwan & India)

Pune Area, India

Contribute to Enterprise Common Platform Implementation across Eaton’s Electrical Sector. Responsible to Lead Manufacturing Applications, SAP/Oracle Development CoE at Eaton’s Information Technology Centre. Building Organizational Capability and providing effective Leadership to a talented team of Configuration, Development and EDI Applications. Supporting multiple ES projects across the region. Work on costs, operational budget, staffing and risks. Implementing and supporting Eaton’s Standard Process. Maintaining a smooth flow of communication to all Stakeholders and engaging in generating regular BSC. Participate in Strategic Planning and Drive for Continuous Improvement.

Pune Area, India

Responsible to Lead Oracle Applications and EDI CoE. Setting up CoE and providing effective leadership to a talented project development team. Managing multiple projects across the region, work on costs, operational budget, staffing and risks. Conducting detailed analysis, design and development of various Oracle Finance and HRMS Modules. Implementing right process and standards like SDLC and ITSM. Maintaining smooth flow of communication to all stakeholders

Houston Texax & Pune India

Effective People Management, Applications Development , Project Management, Enhancement & Support across diverse technology platforms. I was associated with BMC Software for nearly 12 years and worked at USA & India. I was involved in the management of Oracle Application, Order management, Business Analytics, Siebel, EAI, and Customer Service Applications teams.

San Jore / San Francisco Bay Area (Ca, Usa)

Customization of Oracle Financials modules (Accounts Payable and Accounts Receivable) and the development of reports for SPL World Group, San Francisco. Developed Consultancy Monitoring System of an Employee Information and Current Status Monitoring System (i.e. Employee’s Personal Information, Project Information and Time Reporting Details) for III San Jose.

Maharashtra & J & K

Led all major IT aspects (software development, operations, user support) for various Government Department (Planning, Forest, Public Health/Work, Home, Pollution Control Board, Training and Animal Husbandry. Managed multiple projects, including client/ server and mainframe technologies based.

Ediploma In, Strategy Execution, "Complete"

Strategy Execution is an eDiploma certification program from Harvard Business School, provides a comprehensive framework for implementing.

Masters, Information Technology

Masters

Pg Diploma, Computer Management

Activities and Societies: Dramatics & Acting Class with Distinction

Masters, Environmental Science, Computer Applications, Operation Research And Research Methodology

Activities and Societies: Dramatics & Acting University Rank Holder

Graduate, Science

Activities and Societies: Debating, Dramatics and Acting. Botanical collections First Class