Donna Parrish Email & Phone Number

Tempe, Arizona

Responsible for office and facilities management for a large mortgage processing center of 325+ associates. Daily goals include assuring that all processes are in place to facilitate smooth operations of the center, addressing challenges promptly and in a thorough manner and collaborating with senior management to create fluid management of all activities. Vendor and budget management. Project management. Negotiated with vendors to reduce operating costs by over $50K.

Scottsdale, Az

Played pivotal role in fast-moving business environment, providing complete assistance to the CEO in communication and personal interaction with community leaders, government officials, Non-profit executives and Boards, vendors, and peers.<>Responded immediately to shifting priorities/deadlines while expertly handling all aspects of travel arrangements, managing multiple calendars, and resolving scheduling conflicts.<>Expertly utilized word processing, spreadsheet, database, and presentation software to prepare accurate invoices, reports, memos, letters, financial statements and other documents.<>Formulated well-researched papers for consideration and presentation by executives and boards of directors.<>Organized all corporate documents, records, and reports, as well as assisted with the retrieval of documents as needed.<>Prepared meeting agendas for board and other meetings; facilitated all aspects of meeting requirements.<>Interfaced with individuals, special interest groups and others on behalf of executives and boards of directors.

Scottsdale, Az

Served as "right hand" to CEO, managing all personal matters including medical insurance management, physician relations, and appointment scheduling.<>Directed household operations for CEO's estate including vendor scheduling, management of household employees, maintenance activities, budgeting, and accounts payable. Prepared weekly operational reports.<>Effectively planned various events to support community philanthropy endeavors of the CEO at his home, from intimate gatherings of 12 to larger events of over 150 guests.

Tempe, Az

Coordinated employment records relating to hiring, termination, leaves, transfers, or promotions, using human resources management system software. Conducted new employee orientations and exit interviews, ensuring completion of necessary paperwork.<>Leveraged well-rounded HR skills in devising recruitment strategies to satisfy current and anticipated staffing needs.<>Conducted job interviews to obtain information on work history, training, education, and skills.<>Provided on boarding training to new hires.<>Managed employee relations while skillfully resolving issues such as harassment allegations, work complaints, conflicts, and other employee concerns.

Tempe, Az

Assigned the task of creating a company-wide customer service training module by the president of the company. Researched, complied and created the module and teaching elements. The module was used to train all associates, company-wide, in the delivery of excellent customer service to our customers.

Tempe, Az

Delivered thorough administrative support to two C-level executives in busy national home builder affiliated mortgage company, maintaining executives' appointment schedule by planning and scheduling meetings and conferences.<>Analyzed and recommended improvements in the workflow, reporting procedures, and expense management by evaluating operating procedures and practices.<>Conserved executives' time by reading, researching, and routing correspondence, drafting letters and documents, collecting and analyzing information, and initiating telecommunications.<>Provided historical reference by developing and utilizing filing and retrieval systems.<>Worked closely with regional offices and their managers to accomplished goals.

Bachelor Of Music, Vocal Performance

Activities and Societies: Sigma Alpha Iota Music Fraternity - Vice President; Meredith Chorale - student director; Public Relations Team.

Human Resources Management And Services