• Developed and deployed comprehensive Power BI reports providing actionable insights for functional leaders, including: HR, Alliances, Credit and Policy• Designed process flows for Power BI report requests, ML models, and various data requests• Contributed to the creation of ML models such as Application Scorecards and Bounce Scorecards• Handled regulatory reporting for on behalf of the firm• Managed end to end data lake set up on AWS Athena

• Power BI Dashboards - Functional testing and Performance testing• Azure data bricks - ETL Data validations• Beagle - Metric calculations and automation

• Analysed and worked to improve performance of various Distribution channels for EMEA hotels• Handled connectivity roll-outs of new distribution channels in coordination with the US team• Designed Distribution SharePoint as an intranet site for EMEA users • Assisted in implementing Rate parity initiative in the entire EMEA region and oversaw its day to day operations by coordinating with the key stakeholders in the region

• Worked to improve performance of Online Travel Agents for the given portfolio of hotels in India• Identified strategic opportunities and business improvement through analysis, evaluation, forecasting and inventory management• Conducted weekly business strategy meetings with General managers/Owners of the assigned hotels

• Handled and actioned all Guest room bookings/ all queries via email and telephone calls• Developed and maintained a high level of communication with all significant sources of business and advised the Reservation Manager of any feedback where necessary• Maximized revenue and profit associated with rooms and function spaces as per the position of the Hotel’s occupancy• Ensured all billing procedure and related cashiering is adhered to• Managed Daily/Month end reports

• Handled and entered single/multiple/group reservation(s) into the system accurately• Provided high-quality of Check-In & Check-Out services to guests• On-boarded and trained new joiners and interns