Phil Ford Email & Phone Number

Singapore, Sg

Hong Kong, Central, Hk

Defining technical and operational services to support launch of operations in new territories while advising senior executives on risk and mitigation to support delivery and launch.

During this time, I led execution of global engagements while delivering business plan and strategy to accelerate advancement of corporate goals. One of my biggest priorities was designing and delivering technology strategy and road map for the Government of the Bahamas that is now being used to source international funding.

Developed the digital technology strategy and guided implementation of all technology services across multiple countries. In this role, I built the teams adopting a continual learning philosophy and supervised, directed, and guided onshore and offshore teams to enhance delivery of customer-centric services. Built cross functional technology and operations teams, led integration of operational processes and delivered regional licensing to support market entry.

London Luton Airport, Gb

Provided strategy and approach to deliver a new Target Operating Model to easyJet.

London, Gb

Designed and developed a complex programme to support the passing of an Act of Parliament managing complex commercial and governmental relationships with the programme of work including:• Delivery of a new IT Target Operating Model and funding model• Adoption of DevOps and Agile development methods• Delivery of a new vendor / supplier operating model supporting bank third party relationships• Recruiting approximately 200 new IT resources (45% uplift of IT head count) to support the enhanced Bank of England IT function • Delivery of a new communications strategy to support continual staff development, adoption of new services and stakeholder management.

Owned responsibility for the delivery of ERP solution to optimise underwriting and claims management and presented findings on data mining and telematics to international conference .

Throughout this six-year tenure, I created and delivered the digital technology and operational strategy, building all teams responsible for the implementation of systems, delivery of operational processes and regional licensing to support market entry. In doing so, I was able to ensure optimal performance of all onshore and offshore development and support teams in launching a PE backed bank assurance business.

Interim Programme Manager with full budget and resource responsibility for 10 staff plus outsourced development teams implementing a new insurance system including solution definition, product design, delivery, vendor relationship management, business adoption and integration of services.

Programme Manager / Managing Consultant acting as internal troubleshooter for projects deemed high risk, business critical or in trouble.European Service Delivery Manager and Programme Manager, HUON CORPORATION, responsible for all EMEA service deliver operations. Managed the early closure of a software implementation programme identified as in trouble, with full revenue of £10m paid for the planned duration of the programme. Early release allowed resources to be assigned to other significant revenue generating opportunities providing positive market perception regarding the closure of the programme and major uplift of revenues.

Mt Laurel, Nj, Us

Budget: - core IT budget $18m, team size 100+Delivery of a complex programme with full budget (core budget circa US$ 18m) and resource ownership (team size 100+) to ensure corporate survival within defined timescales aligning 3 separate businesses under one corporate strategy. Through the successful delivery offset a potential US$ 1T litigation against the client and supported M&A activity pre 2000.Created US$ 6m of new revenue while managing the US Midwest operations for Business Software Solutions within the defined budget and 18 month timescale. Implemented an innovative data indexing technology to support improved quality of service to business operations, negating the need for the client to build a second data centre at an estimated cost of US$ 5m by delivering the new services within a US$ 1m budget.

Devised industry first innovative data migration solution to support the launch of a new insurance platform utilising internal, IBM and offshore resources across 3 continents, meeting operational, financial and data integrity controls.

Hnc, Diploma In Computer Programming

A Level, Gcse