Dharmesh Prajapati Email & Phone Number

• Lead the technology infrastructure strategy and execution for the enterprise.
• Planning, project management and implementation leadership, identifying opportunities for automation, cost savings, and service quality improvement.
• Provides infrastructure services vision, enables innovation and seeks to leverage IT trends that can create business value consistent with the company’s requirements and expectations.
• Development of enterprise standards and technology architecture and the IT operations governance process.
• Conduct product and vendor evaluations ensuring best in class technologies and partners
• Develop, execute and oversee procedures, policies of infrastructure administration.

Values Statement: Cares for people; shows humility; acts with absolute integrity and trustworthiness; never gives up; continually grows; and demonstrates excellence.

• Responsible for Global IT strategy for organization which includes 11 Sites across Kenya and Uganda
• Take care of Digital security of all Sites and maintain regular Security audit.
• Working closely with CFO and chairman of the company for IT Capex, and actively involved in Organization capex planning and strategy.
• Expertly oversee large-scale IT projects, networks, and infrastructures—from initial planning and development to implementation and enhancements.
• Defining long term and short term goals for IT Teams across Sites
• Designed and Implemented disaster recovery plan for Oracle Database and SAP

• Provided IT as Service to Multiple Clients
• Researched and reviewed new software applications and made purchasing recommendation
• Expertly oversee large-scale IT projects, networks, and infrastructures—from initial planning and development to implementation and enhancements.
• Designed and Implemented disaster recovery plan for multiple clients
• Implemented capacity planning mechanism and Cross Charge Mechanism of IT cost to individual clients.
• Provided IT team based support on demand to clients

• Responsible for overall IT Infrastructure of the Group, consisting of more than 3 Sites
• Actively involved in business strategy and development
• Responsible for complete IT expenditures and minimized the cost of implementations with vendor negotiations
• Saved through aggressive negotiation of contracts and pricing on a budget for hardware/software purchases
• Deliver business services and reduce IT expenditures resulting in organizational realignment, system refinement and significant cost savings
• Conduct in-depth technical analysis of all systems, including the governance framework, architecture, and disaster recovery and business continuity; delivered gap analysis and recommendations, attaining 99% up time.

• Improved network security by upgrading the system, applying patches and vigilant monitoring.
• Responsible for end to end Network which includes 500 active network connections
• Responsible for configuring and maintaining LAN WAN MAN topologies
• Connected multiple sites through the configuration of GRE Tunnels
• Implemented and administered Cisco Call Manager and Cisco Unified Voice Mail Server.
• Configured FTP, Exchange Server connectivity

Managing Partner - Providing Cyber Cafe Services, the first of its kind in Valsad, Gujarat.Also offered services like domain hosting, website development, business card designing, Wedding card designiing

Masters In Business Applications, Information Technology

Bachelor’S Degree, Commerce