Oversee all aspects of the Network Operations Center and all network operations, including managing the installation, replacement, removal, and maintenance of broadband routing, transport and access equipment, ISP network, and voice switching facilities. Develop training and supervisor controls for 24/7 monitoring, support, and escalation for the network operations infrastructure.

Responsible for supporting IP infrastructure and access networks to enable delivery of the Cooperative’sPresent Voice, Internet and Data services.• Acquired new /19, /20 & /21 of IPV4 IP address and ASN from ARIN and a third-party broker.• Assisted designing and implementing new 4 post rack lineup in central office for the ISP equipment.• Designed, configured and operated new internet Juniper MX204 router core.• Worked with third party carriers to implement diverse Transport/Transit of Internet Traffic.• Designed, configured and operated VMware three-node Dell server cluster with TrueNAS storage.• Implemented an off-site replicated backup of VMware storage using a TrueNAS for VMware cluster.• Wrote Python program to migrate existing 6k+ customer routers from PPPoE to DHCP.• Designed, configured and operated 24-node 100G Ciena 100 Gbps network throughout service area.

Lead the engineering team, which supports 12,000 customers in a mix of DSL, fixed-wireless, co-location data center and web hosting environments.• Member of the executive management team that drove business to consecutive years of net profits.• Manage staff of 5 engineers.• Manage data center facilities, including HVAC, generator, UPS and infrastructure.• Develop CapEx/OpEx budgets for the engineering department.• Specify and procure information technology equipment.• Negotiate Internet transit and transport agreements with carriers.• Work closely with Oregon State University to establish bi-lateral network peering.• Implemented a network management and monitoring system with PRTG.• Led project to implement IPV6 dual-stack in the PEAK routing core. • Led project to upgrade the routing core hardware from Foundry/Cisco to Juniper M7i and M10i routers. • Led project to refit the data center HVAC system to add redundancy and increase stability.• Led project to upgrade the vSphere storage sub-system from a Dell to a NetApp 2040 SAN. In addition, this upgrade created an off-site DR replica in Portland.• Led project to upgrade the data center UPS from a 50kVa Leibert to an APC Symmetra PX80.• Perform installations of wireless broadband equipment on cellular towers.• Implemented OSPF routing between the PEAK core network and remote communications sites. • Upgraded microwave backhaul equipment at 6 communications sites.• Added redundant microwave backhaul between various sites for redundancy.• Designed and installed new 3.65 GHz broadband equipment at 4 communications sites.• Proposed and implemented various microwave backhaul solutions for Enterprise clients.• Experience in Internet Service Provider (ISP) operations including the operations and maintenance of DSL, broadband wireless, hosting, Ethernet and Fiber to the Home (FTTH).• Achieve 99.995% uptime of the ISP infrastructure.

Responsible for the overall technical direction and day-to-day operations of the company.

Responsible for day-to-day operations of the WorldCommerce web-based application and its quality. Managed group of network administrators and quality assurance analysts.Performed all change control activities pertaining to the WorldCommerce hosted platform including: Server, Network, and Code.

Contracted to Nordstrom, Inc., Seattle, WAContracted to Washington State Patrol, Olympia, WAContracted to Safeco Insurance, Seattle, WA

Contracted to Washington Department of Social and Health Services, Olympia, WA

Responsible for providing systems development consulting to other development groups within Nordstrom including DB2 application performance tuning and CICS application performance tuning.

Designed, Installed and supported local and wide area networks and communications systems. Provided project management and consulting services to assist business partners in strategic planning and implementing information technology. Experienced in Token Ring and Ethernet network design, as well as all major network operating systems and internet working products.

Design, development and maintenance of application software and networks for the seven Nordstrom distribution centers. Headed project to connect the seven distribution centers to the Nordstrom wide area frame relay network. Worked with Cisco routers, Synoptics hubs and fiber optics. Configured Cisco routers to work with Novel IPX and TCP/IP. Set filters on the Cisco routers to eliminate SAP packets and reduce traffic on the WAN.

Responsible for designing, coding and implementing the price management subsystem of the Nordstrom Inventory Management. This system was responsible for all changes to retail prices for Nordstrom merchandise. The system is coded in Pacbase, DB2 and IMS/DB, which runs on CICS.

COBOL, CICS, DB2, IMS/DB, QMF, SAS, FOCUS, Pacbase.