Daiana Melgarejo Email & Phone Number

Mississauga, Ontario, Canada

Mississauga, Ontario, Canada

Selected Accomplishments:*Hand-made loot bags for upwards of 70 participants and their families at seasonal events, ensuring every child and guardian received an equal yet individualized party favour. *Organized events and daily programming that were featured by Head Office as what to mirror when trying to achieve highest quality incorporation of policies, care, and participant enjoyment.Key Responsibilities:Project Management: Supervises staff, and schedules… Show more Selected Accomplishments:*Hand-made loot bags for upwards of 70 participants and their families at seasonal events, ensuring every child and guardian received an equal yet individualized party favour. *Organized events and daily programming that were featured by Head Office as what to mirror when trying to achieve highest quality incorporation of policies, care, and participant enjoyment.Key Responsibilities:Project Management: Supervises staff, and schedules and plans daily activities for program participants, ensuring all aspects of programming, including supervision, safety, and enjoyment are considered and executed. Trained new staff to open additional childcare location at another school. Event Planning: Prepares seasonal events for up to 70 program participants and their guardians to attend, creating inventory lists, budgets, and staff role assignments. Monitors progression of events to ensure activities occur as planned, answering questions and addressing issues as needed.Health and Safety:Enforced policies and procedures regarding the health and safety of staff and program participants. Worked as the Health & Safety Rep to identify, document, and address any workplace hazards. Monitored safety of enjoyment of 13 to 15 children while on field trips to various public locations across Toronto and Mississauga. Show less

Etobicoke, Ontario, Canada

wedding and household decor / warehouse setting / e-commerce business

Etobicoke

Selected accomplishments:*Managed 3 to 5 staff daily, ensuring all roles were delegated and accounted for and assisting with any questions staff or clients had regarding store inventory, product locations, or store processes.Key Responsibilities:Finance Management: Prepared cash registers and opened cash lines in the morning, monitoring registers and staff working on cash registers throughout the day. Counted cash and deposited it securely in the safe upon store… Show more Selected accomplishments:*Managed 3 to 5 staff daily, ensuring all roles were delegated and accounted for and assisting with any questions staff or clients had regarding store inventory, product locations, or store processes.Key Responsibilities:Finance Management: Prepared cash registers and opened cash lines in the morning, monitoring registers and staff working on cash registers throughout the day. Counted cash and deposited it securely in the safe upon store closing.Inventory Management:Confirmed vendors arriving each day, checking and signing off on deliveries from supply trucks. Ensured products were stocked correctly and notified management about inventory needs.Onboarding and Training:Provided training for new staff on all roles, including cash, inventory, and stocking, ensuring staff felt comfortable completing each role before leaving new staff to complete tasks on their own. Show less

Toronto, Ontario, Canada

Selected Accomplishments:* Served upwards of 200 clients each day, with 75 to 80% of clientele being returning customers.* Memorized upwards of 50 menu-based drinks, plus additional specialized orders from returning customers, without any regular mistakes or complaints from new or returning customers.Key Responsibilities:Team Management: Supervised up to 5 employees, along with the entire store in interim position for franchise owner, providing continuous… Show more Selected Accomplishments:* Served upwards of 200 clients each day, with 75 to 80% of clientele being returning customers.* Memorized upwards of 50 menu-based drinks, plus additional specialized orders from returning customers, without any regular mistakes or complaints from new or returning customers.Key Responsibilities:Team Management: Supervised up to 5 employees, along with the entire store in interim position for franchise owner, providing continuous feedback to help improve employee skills and overall store customer service.Client relations:Provided welcoming and efficient service to all clients, developing professional relationships with clientele and remembering regular client orders to provide individualized customer service.Product Marketing: Created visual advertisements and new marketing strategies for in-store food and drink products.Designed custom-made holiday-themed gift baskets to appeal to various customer tastes.Data Entry:Utilized Microsoft Office to complete occasional bookkeeping, monitoring inventory levels, staff payroll, daily revenue and other numerical data needed for store management. Show less