Service Management Lead
CurrentStewardship of Vendor relationship, representing department interest while supporting staffing strategies based on business requirements and cost reduction to enable efficiency deliverables.
Please complete the CAPTCHA to continue
A concise factual answer block for searchers comparing this professional profile.
Danilo Fonseca is listed as Service Management Lead at ExxonMobil, a with 65975 employees, based in Curitiba, Paraná, Brazil. AeroLeads shows a matched LinkedIn profile for Danilo Fonseca.
Danilo Fonseca previously worked as Staff Development Manager at Exxonmobil and IT Supervisor at Exxonmobil. Danilo Fonseca holds Enterprise Leadership Program from University Of North Carolina At Chapel Hill.
This section adds company-level context without repeating Danilo Fonseca's masked contact details.
Review company-level records connected to Danilo Fonseca before choosing the right outreach path.
10+ years of experience with people management, leading diverse global IT teams. Experience on planning staffing strategies for best deliverables, on coaching people’s careers, on providing support in the daily activities, and on managing vendors relationship. More than 20 years of experience on IT, working in small and multinational companies, with a vast knowledge on infrastructure, application support, administration, as well as Agile and ITIL Foundation concepts. Dual-citizenship: Brazilian and Portuguese
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
Curitiba, Paraná, Brasil
Stewardship of Vendor relationship, representing department interest while supporting staffing strategies based on business requirements and cost reduction to enable efficiency deliverables.
Curitiba, Paraná
Responsible to manage and guide the career of 40+ regional people in SAFe Agile IT delivery teams responsible to develop and support IT applications on a Manufacturing Operations business. Manage career and staffing plan, provide support and coach to other Supervisors, and guide solutions to accomplishments.
Curitiba E Região, Brasil
Supervisor of a team responsible to support Microsoft Skype for Business solution at ExxonMobil. Leading 10 people, in USA and Brazil, to deliver an outstanding service to over 90K global users, leveraging the adoption of a new concept of collaboration aligning mobility and reliability.
Curitiba E Região, Brasil
Team Lead in a Server Operation group of 18 analysts, supporting over 12K Windows Servers globally. Coordinate initiatives to improve quality and efficiency of the service. Primary Incident Manager for Server Ops team, engaged for a better and efficient incident management process, training and supporting peers. Participated on several projects to improving the team results, stewarded discussions and decision making, and trained analysts on new tools and concepts.
Curitiba E Região, Brasil
IT Specialist in a global project to convert a Lotus Notes environment into a Microsoft Exchange environment, impacting 100K users. Responsible for creating and deploying technical documents and training materials for the Support personnel and End Users. Supported the design of solutions, by implementing, testing and defining best options. Developed new processes, and act together with the Communication team for the delivery of trainings and End User communication. Power User for the new tools, helping support teams with the new technologies.
Curitiba E Região, Brasil
IBM Lotus Notes eMail Technical Consultant, responsible to supporting the eMail Operations team for server and client requests. Design processes and participate in decision making. Worked to create the eMail Operations and Client Support teams, interviewing and helping for the selection of 10 new members.
Campinas E Região, Brasil
IT Specialist providing technical consultancy on IBM Lotus Notes and Domino, supporting users and servers in USA Canada, and Mexico.Focal Point of the Global Notes Architecture team, providing guidance, developing processes, and supporting team members. Actively participate on two Knowledge Transfer training for the ServerWatch/IBM project, at Phoenix/AZ/USA, in 2006; and for the Global Notes Architecture/IBM project (Lotus Notes support), at Poughkeepsie/NY/USA, on 2004.
Salvador E Região, Brasil
Development and maintenance of Lotus Notes Applications.
Brasília E Região, Brasil
Technical Consultant on Microsoft and Lotus Notes/Domino technologies for Infraero Aeroportos do Brasil.Developer of Lotus Notes applications and solutions Project Manager
Salvador E Região, Brasil
Teacher of the class of "Administration and Management of Computing Network", part of the Computing Network degree.
Other employees you can reach at exxonmobil.com. View company contacts for 65975 employees →
Natalia Rigoni
Colleague at ExxonmobilArgentina
View →
FM
Francisco Mateso
Colleague at ExxonmobilAngola
View →
ZF
Zoltan Furj
Colleague at ExxonmobilHungary
View →
AY
Ankur Yadav
Colleague at ExxonmobilSingapore
View →
MC
Mehmet Can Kavak
Colleague at ExxonmobilIstanbul, Türkiye, Turkey
View →
MJ
Michael Jones
Colleague at ExxonmobilBaton Rouge Metropolitan Area, United States
View →
JM
Jose Morales
Colleague at ExxonmobilBogota, D.C., Capital District, Colombia
View →
AB
Amanzhol Bagitovich
Colleague at ExxonmobilKazakhstan
View →
WE
Wilson Eu
Colleague at ExxonmobilWp. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
View →
VR
Valeria Roviello
Colleague at ExxonmobilArgentina
View →
Quick answers generated from the profile data available on this page.
Danilo Fonseca works for ExxonMobil.
Danilo Fonseca is listed as Service Management Lead at ExxonMobil.
Danilo Fonseca is based in Curitiba, Paraná, Brazil while working with ExxonMobil.
Danilo Fonseca has worked for Exxonmobil, Ibm, Zcr Informática, Connet Informatica, and Universidade Unifacs.
Danilo Fonseca's colleagues at ExxonMobil include Natalia Rigoni, Francisco Mateso, Zoltan Furj, Ankur Yadav, and Mehmet Can Kavak.
You can use AeroLeads to view verified contact signals for Danilo Fonseca at ExxonMobil, including work email, phone, and LinkedIn data when available.
Danilo Fonseca holds Enterprise Leadership Program from University Of North Carolina At Chapel Hill.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contactsCheck these profiles if this is not the Danilo Fonseca you were looking for.