Danilo Fonseca
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Danilo Fonseca Email & Phone Number

MBA, People Management, IT Service Management, Agile Leadership, IT Infrastructure Background, Customer Oriented, Results Driven at ExxonMobil
Location: Curitiba, Paraná, Brazil 10 work roles 4 schools
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Role
MBA, People Management, IT Service Management, Agile Leadership, IT Infrastructure Background, Customer Oriented, Results Driven
Location
Curitiba, Paraná, Brazil
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Who is Danilo Fonseca? Overview

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Danilo Fonseca is listed as MBA, People Management, IT Service Management, Agile Leadership, IT Infrastructure Background, Customer Oriented, Results Driven at ExxonMobil, a company with 65975 employees, based in Curitiba, Paraná, Brazil. AeroLeads shows a matched LinkedIn profile for Danilo Fonseca.

Danilo Fonseca previously worked as Service Management Lead at Exxonmobil and Staff Development Manager at Exxonmobil. Danilo Fonseca holds Enterprise Leadership Program from University Of North Carolina At Chapel Hill.

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Email format at ExxonMobil

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ExxonMobil

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Profile bio

About Danilo Fonseca

10+ years of experience with people management, leading diverse global IT teams. Experience on planning staffing strategies for best deliverables, on coaching people’s careers, on providing support in the daily activities, and on managing vendors relationship. More than 20 years of experience on IT, working in small and multinational companies, with a vast knowledge on infrastructure, application support, administration, as well as Agile and ITIL Foundation concepts. Dual-citizenship: Brazilian and Portuguese

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Danilo Fonseca's current company

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ExxonMobil
Exxonmobil
MBA, People Management, IT Service Management, Agile Leadership, IT Infrastructure Background, Customer Oriented, Results Driven
united states
Website
Employees
65975
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10 roles

Danilo Fonseca work experience

A career timeline built from the work history available for this profile.

Service Management Lead

Current

Curitiba, Paraná, Brasil

Stewardship of Vendor relationship, representing department interest while supporting staffing strategies based on business requirements and cost reduction to enable efficiency deliverables.

Aug 2023 - Present

Staff Development Manager

Curitiba, Paraná

Responsible to manage and guide the career of 40+ regional people in SAFe Agile IT delivery teams responsible to develop and support IT applications on a Manufacturing Operations business. Manage career and staffing plan, provide support and coach to other Supervisors, and guide solutions to accomplishments.

Feb 2020 - Aug 2023

It Supervisor

Curitiba E Região, Brasil

Supervisor of a team responsible to support Microsoft Skype for Business solution at ExxonMobil. Leading 10 people, in USA and Brazil, to deliver an outstanding service to over 90K global users, leveraging the adoption of a new concept of collaboration aligning mobility and reliability.

Nov 2014 - Jan 2020

It Infrastructure Team Lead

Curitiba E Região, Brasil

Team Lead in a Server Operation group of 18 analysts, supporting over 12K Windows Servers globally. Coordinate initiatives to improve quality and efficiency of the service. Primary Incident Manager for Server Ops team, engaged for a better and efficient incident management process, training and supporting peers. Participated on several projects to.

Apr 2011 - Oct 2014

It Specialist - Project Track Lead

Curitiba E Região, Brasil

IT Specialist in a global project to convert a Lotus Notes environment into a Microsoft Exchange environment, impacting 100K users. Responsible for creating and deploying technical documents and training materials for the Support personnel and End Users. Supported the design of solutions, by implementing, testing and defining best options. Developed new.

Aug 2008 - Apr 2011

It Specialist - Email Technical Support

Curitiba E Região, Brasil

IBM Lotus Notes eMail Technical Consultant, responsible to supporting the eMail Operations team for server and client requests. Design processes and participate in decision making. Worked to create the eMail Operations and Client Support teams, interviewing and helping for the selection of 10 new members.

Sep 2007 - Oct 2008

It Specialist - Lotus Notes/Domino

Ibm

Campinas E Região, Brasil

IT Specialist providing technical consultancy on IBM Lotus Notes and Domino, supporting users and servers in USA Canada, and Mexico.Focal Point of the Global Notes Architecture team, providing guidance, developing processes, and supporting team members. Actively participate on two Knowledge Transfer training for the ServerWatch/IBM project, at.

Sep 2004 - Aug 2007

Senior System Analyst

Salvador E Região, Brasil

Development and maintenance of Lotus Notes Applications.

May 2004 - Aug 2004

It Consultant

Connet Informatica

Brasília E Região, Brasil

Technical Consultant on Microsoft and Lotus Notes/Domino technologies for Infraero Aeroportos do Brasil.Developer of Lotus Notes applications and solutions Project Manager

Mar 2003 - Mar 2004

Teacher

Salvador E Região, Brasil

Teacher of the class of "Administration and Management of Computing Network", part of the Computing Network degree.

Mar 2002 - Jul 2002
Team & coworkers

Colleagues at ExxonMobil

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4 education records

Danilo Fonseca education

Business Administration, Business Management

Estacao Bussiness School

Post Degree, Network Computers

Universidade Salvador

Bachelor'S Degree, Computing Science

Universidade Salvador
FAQ

Frequently asked questions about Danilo Fonseca

Quick answers generated from the profile data available on this page.

What company does Danilo Fonseca work for?

Danilo Fonseca works for ExxonMobil.

What is Danilo Fonseca's role at ExxonMobil?

Danilo Fonseca is listed as MBA, People Management, IT Service Management, Agile Leadership, IT Infrastructure Background, Customer Oriented, Results Driven at ExxonMobil.

Where is Danilo Fonseca based?

Danilo Fonseca is based in Curitiba, Paraná, Brazil while working with ExxonMobil.

What companies has Danilo Fonseca worked for?

Danilo Fonseca has worked for Exxonmobil, Ibm, Zcr Informática, Connet Informatica, and Universidade Unifacs.

Who are Danilo Fonseca's colleagues at ExxonMobil?

Danilo Fonseca's colleagues at ExxonMobil include Shobana Silvan, Mark Canright, Felipe Moro, Emily Anderson, and Umair Ali.

How can I contact Danilo Fonseca?

You can use AeroLeads to view verified contact signals for Danilo Fonseca at ExxonMobil, including work email, phone, and LinkedIn data when available.

What schools did Danilo Fonseca attend?

Danilo Fonseca holds Enterprise Leadership Program from University Of North Carolina At Chapel Hill.

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