Daniel Podmore Email & Phone Number

Wollongong, NSW, AU

Wollongong, Australia

I aim to gather future working experiences that will further my skill sets and knowledge of Hospitality industry practices, particularly those relating to the products and services of Hotel and Resort operations. I am presently seeking to diversify my career with experience at sub-sectors of Hospitality that will provide exposure to areas of operation that.

Wollongong, Australia

o Effectively manage the daily reconciliation of the Hotel’s tradingo Check and prepare reports and statistical information in accordance with service standards andauditing procedures during the night shift.o Represent the General Manager in their absence, holding responsibility for the smooth andefficient running of the Hotel's overnight operation.o.

Wollongong, Australia

o Assist with the development and implementation of Front Office strategy with focus tomaximise profit and customer satisfaction.o Provide support to Front Office operations and related Guest Services during arrival, departureand stayover periods.o Provision of housekeeping and maintenance requirements and requests during the rosteredabsence of staff.o.

Wollongong, Australia

Chifley Wollongong

Kiama, Australia

o Provide efficient service for guest reservation, registration and departure; maintain accurateguest accounts and provide accurate, helpful information.o Attend to all incoming calls via the switchboard in a professional and polite manner, constantlystriving to provide Total Customer Satisfaction.o Maintain strict security procedures to ensure guest.

Kiama, Australia

o Effectively manage the daily reconciliation of the Hotel’s tradingo Check and prepare reports and statistical information in accordance with service standards andauditing procedures during the night shift.o Represent the General Manager in their absence, holding responsibility for the smooth andefficient running of the Hotel's overnight operationo Ensure.

Food & Beverageo Co-operative Supervision of Daily Operations within the Blue Diamond Bar & Bistro.o Co-operative Supervision to Weddings, Conferences & Occasional Functions.o Frontline Supervisory Management of Food & Beverage Staff Team.o Mediation of Clientele Complaints & Disputes.o Opening & Closing Procedures/Cash & Credit Reconciliation.o Stock.

Wollongong

Food & Beverage Service to Wedding Reception Services & Corporate Functions

Wollongong

Food & Beverage Service to sporting events & functions.

Gerringong

Supervisory role overseeing Front of House Operations during Wedding Reception Services and Conferencing Events.

South Durras

Duty Manager overseeing resort operations, specialising at supervisory roles within Food & Beverage and Entertainment Divisional Operations.Entertainment Divisional Supervisoro Co-ordination of daily and occasional Kids Club & Entertainmentevents.Food & Beverage Divisional Supervisoro Co-ordination of daily restaurant, cafe & bar operations.o Co-ordination.

Hamilton Island, Queensland, Australia

o Caretaker to several privately leased holiday properties.o Full conduct of cleaning and management of maintenance to propertiesand affiliated transport buggies.o Provision of island instructional tour to arriving guests and on callresponse to queries, complaints & difficulties.

Bachelor’S Degree, Accounting

Higher School Certificate, 3 Unit Maths, 2 Unit Related English, 2 Unit Physics, 2 Unit Chemistry, 3 Unit Economics

Activities and Societies: Cadets, Rugby, Cricket, Tennis.