Dan Pollack Email & Phone Number

MANAGEMENT/COMMUNICATION• Strategic liaison to senior management and business unit leaders• Ability to translate complex technological issues into clear discussions at all levels • IT Department Manager, builder of highly effective cross functional teams, specializing in departmental build out and restructuring• Proficiency in directing teams through technology outages, failures and crisisPROJECT MANAGEMENT▪ Accuracy through identification and tracking of all resources, variables and deadlines▪ Client consultation to understand business needs and provide value-added solutions▪ Astute problem solving and troubleshooting skills▪ Budget control, forecasting and analysis of dataPROCESS IMPROVEMENT▪ Identification of opportunities for process improvement and viable technical solutions▪ Swift, tailored reporting to accommodate information needs▪ Provider of meaningful analytics through understanding of technology offerings▪ Effective in managing start-up plans, projects and departmental workflow by being a thorough, innovative problem-solverSpecialties: ITIL Service Management, Business Continuity/Disaster Recovery, Risk Management

Listed skills include Project Management, Leadership, Management, Process Improvement, and 28 others.