Deborah Pritchett Email & Phone Number

Washington, United States

● Setup new interpreter accounts● Achieve daily goal of no correspondence pending at the end of each work day● Provide solicited information to interpreters concerning services, schedules, rates, regulations and policies● Follow SOPs and escalate non-standard situations to supervisor● Route calls to appropriate resource● Update interpreter accounts● Provide technical support as needed● Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)

Vancouver, Washington, United States

● Reviewed digital and written translated materials in 18 languages for linguistic and overall accuracy

Vancouver, Washington, United States

● Reviewed digital and written translated materials in 18 languages for linguistic and overall accuracy

Camas, Washington, United States

Quality Analysis● Reviewed software documentation to ensure technical accuracy, completeness, and to mitigate risks● Designed test plans, scenarios, and procedures for business solutions software● Identified, analyzed, and documented problems with program function, output, online screen, or contentCommunication● Participated in product design reviews to provide input on product designs, schedules, and potential problems● Specified standards, methods, and procedures to determine product quality or release readiness● Provided feedback to developers on software usability and functionality Time Management● Planned test schedules in accordance with project scope or delivery dates● Coordinated in house and third-party testing team of 9 people

San Jose, California, United States

● Developed and published beginning, intermediate, and advanced level software tutorials

Education record

● English Composition ● Psychology ● Counseling

Education record

● Agile Requirements ● Test Case Management in Agile development ● Testers Boot Camp