Asignado a diferentes proyectos de seguridad para clientes diversos

Technologies Used: Veeam, NinjaRMM, Solarwinds, VMware vRealize Operations, PRTG, Fresh Service, MS Visio, Bizagi.Team Leadership: Led NOC, IOC, and UOC teams, ensuring SLA compliance and proper implementation of security policies.Monitoring and Backup: Oversaw infrastructure monitoring and backup systems using tools like Veeam Backup and NinjaRMM, ensuring data integrity.Process Automation: Implemented automation of updates and other repetitive tasks to improve operational efficiency.Process Mapping: Utilized MS Visio and Bizagi to document and optimize critical processes, aligning them with ISO 20000 and ITIL standards.Tools/Skills:ISO 20000, TIER Standard, ITIL v4, Business Process Mapping, Business Process Model & Notation (BPMN), Fresh Service, Veeam Backup, VMware vCenter, SolarWinds, PRTG, NinjaRMM, Team Viewer, Bizagi, visio, Microsoft SharePoint, Proofpoint, Passportal, IT Glue, Veeam ONE, VMware vRealize Operations, vCloud, Dell EMC Open Manage, Veeam Service provider cloud, HP iLO, Dell iDRAC, SNMP & WMI protocols

Technologies Used: Bacula, virtual servers, biomedical infrastructure monitoring tools.Biomedical Systems Administration: Managed biomedical infrastructure, ensuring operational continuity and availability of critical systems.Backup and Recovery: Administered the backup system with Bacula, conducting regular recovery tests to verify data integrity.User Training: Trained users on the use and maintenance of biomedical infrastructure, strengthening their operational autonomy.Tools/Skills:SIH, Bizagi, VMWare Server, BACULA

Technologies Used: Bizagi, Kace, Veeam ONE, PRTG.Regulatory Compliance: Responded to observations from internal and external audits, adjusting IT policies and processes to ensure compliance with standards like those from KPMG and Banxico.Risk Analysis: Conducted detailed risk analyses, identifying areas for improvement and proposing corrective actions.Automation and Monitoring: Managed the automation of updates and infrastructure monitoring using Kace, Veeam ONE, and PRTG, optimizing operational efficiency.Tools/Skills:Kace, Visio, Bizagi, Veeam Backup, Veeam ONE, Active Directory, Jira ServiceDesk, Symantec End Point Protection, Snorby, VMWare Server

Technologies Used: Windows Server, Linux, switch administration, application support tools.Comprehensive Infrastructure Management: Managed Windows and Linux servers, as well as switches and applications, ensuring service availability and security.Policy Design: Implemented incident and change management policies, improving response and resolution of technical issues.Continuous Monitoring: Supervised infrastructure to ensure optimal performance and minimize downtime.