Dr Abena Dadze-Arthur Email and Phone Number
Academic, Policy Practitioner, Entrepreneur and Social Justice Advocate who is obsessed with putting humans and humanity at the heart of everything. My main interest is in helping organisations recognise the ‘situationality’ of their people and find bespoke, locally and culturally tailored solutions to engaging the dis-engaged in transformative initiatives.Currently holding a post as Assistant Professor at the School of Government, University of Birmingham, UK, I am also Founder and Lead Consultant at Mindset Dynamics - a Consultancy created to bring to market the Perception Clarity Methodology (PCM). PCM is an innovative and highly scalable solution that helps change agents to identify who in the population is highly receptive to the change, and more importantly what are the motivational forces driving the disengaged parts of the population. PCM was developed within the context of my 6 year academic research project, and is now supported by the University of Birmingham as an Operating Division, allowing the delivery of these high value services to clients all around the world. Public Policy Reform specialistInternational Policy PractitionerTransformative Learning FacilitatorFacilitator in engaging the disengagedExpert on Cultural Public ManagementResearcher and advocate on all things relating to decolonial, pluralistic knowledge productionFormer Adviser at the Abu Dhabi Crown Prince CourtFormer member of UK Government’s Citizen Governance Task ForceFormer UK Parliamentary Specialist Panel Advisor on ‘Transforming Public Services around Citizens’ in the Beacon Excellency Awards
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Founder And CeoMindset Dynamics May 2024 - PresentBirmingham, England, United KingdomFounder and CEO of Mindset Dynamics, developer of the Perception Clarity Methodology (PCM), which is an innovative and highly scalable solution that helps change agents to identify who in the population is highly receptive to the change, and more importantly what are the motivational forces driving the disengaged parts of the population. Not only does the solution scientifically analyse the population by creating relatable personas and surfacing entrenched beliefs, but in working with our clients' change management teams, Mindset Dynamics provides actionable insights to allow them to better communicate, educate, facilitate and engage with everyone to achieve a successful change initiative. Supported by the University of Birmingham as an Operating Division, Mindset Dynamics works with organisations from public sector to corporations to charities enabling successful change initiatives around the world.
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Assistant Professor, School Of GovernmentUniversity Of Birmingham Oct 2022 - PresentBirmingham, United Kingdom• As Director of the Public Management & Leadership Programme, oversaw programme development, evaluation and delivery to postgraduate student cohorts comprising of mid-level to senior-level public sector managers and executives• As Associate Editor of the Wiley journal Public Administration & Development, facilitated the publication of increasingly diverse research produced by scholars worldwide • As Vice Chair for Equality, Diversity & Inclusion of the UK Association for Public Administration (UKAPA), promoted the field of public administration, public management, and public governance.• Appointed by the United Kingdom's independent expert quality body, namely the Quality Assurance Agency for Higher Education, to co-write the UK’s first ever Subject Benchmark Statement for Public Policy and Public Administration to describe the nature of study and the academic standards expected of graduates in the discipline. • As the Department of Public Administration and Policy's departmental lead on Equality, Diversity & Inclusion, participated in committee and faculty meetings and worked to promote the creation of an environment that promotes growth, equality, equity, diversity and freedom of speech.• Conducted research and published on giving local, indigenous, and other subjugated groups a voice in knowledge production and public policy-making. -
LecturerUniversity Of Birmingham, School Of Government & Society Feb 2016 - Sep 2022Birmingham, United Kingdom• Led on teaching as module convener, including the full range of responsibilities in relation to planning and delivering teaching sessions, supervision, marking and examining for the following courses: Public Management & Governance, International Public Policy, International Public Administration, Foundation of Politics, Change management in the Public Sector, and Public Engagement.• Taught classes to postgraduate executive students, who were already employed by public sector organisations, through three different channels (international distance learners; in house local government participants and on campus students). • Developed, filmed and delivered two additional modules of the University’s first interactive distance learning program on the online Master of Public Administration in collaboration with Wiley Publishing.• Planned and carried out original research relating to (1) non-Western approaches to public management, including Islamic Public Management, (2) developing a framework for measuring the impact and value of mid-career master programs on personal performance in public service organisations.• Contributed to, and initiated, various research applications and projects within and across departments, including projects funded by the United Nations Public Administration Network (UNPAN) and the Economic & Social Research Council (ESRC).• Facilitated knowledge exchange between local government practitioners and research community for ESRC-funded project The Local Government Knowledge Navigator.
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Doctoral Researcher, School Of Government And SocietyUniversity Of Birmingham Sep 2010 - Jan 2016Birmingham And Abu DhabiA Ph.D. on social practices and cultural-cognitive schemas that shape public management in non-Western government administrations. The thesis developed a socio-cognitive model for rooting government reform in indigenous world views.View a 3 minute summary of my thesis: https://www.youtube.com/watch?v=vqLLzwE_IhgResearch areas include:• Public administration, public management and policy-making (non-western & western)• The scientific study of subjectivity (Q Methodology)• Situated agency and sensemaking in organizations• Interdisciplinary cultural analysis and social behaviour change (drawing on social psychology, political science, development studies, international relations, organization theory, cognitive and social anthropology, and social phenomenology)• Mixed methods research and interpretive research methodology
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Research FellowFernuniversität In Hagen Aug 2018 - Jun 2021Hagen, GermanyResearch Fellow at the Department for Higher Education and Tertiary Teaching & Learning, Faculty of Humanities and Social Sciences; responsible for leading an international case study research project on work-based higher education, which is funded by the Federal Ministry of Education and Research. -
Associate EditorMouseion Professors, Macat International Ltd. Aug 2012 - Feb 2014London, United KingdomWriting and editing online educational content for students and teachers worldwide in the social sciences. -
AdviserAbu Dhabi Government - General Secretariat Of The Executive Council Jan 2009 - Aug 2011Abu Dhabi, United Arab EmiratesCustomer Satisfaction Unit/Award for Excellence in Government Performance Abu Dhabi General Secretariat of the Executive Council Strategic advisory role to embed a focus on customer/citizens in Abu Dhabi Government's strategy, policy-making and performance measurement of public services. Built a research and knowledge base of the issues surrounding customer-focused government services within the particular context of Abu Dhabi. Designed a landmark project to collect insight into the experience of Abu Dhabi's citizens and residents with government services Developed a comprehensive proposal for a strategic Customer Satisfaction Framework for Abu Dhabi Drove a focus on customer satisfaction in data collection and advised on a variety of customer insight methodologies Identified and engaged key government stakeholders on cross-cutting initiatives such as Customer Relationship Management (CRM)
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Senior Policy Advocate - Public ServicesNational Consumer Council (Previous Non-Departmental Public Body) May 2005 - Dec 2008London, United KingdomSenior strategic role as an advisor on policies and programmes to put people at the heart of public services, as part of the UK Government’s public sector reform. Project-managed research projects, policy recommendations and implementation strategies to improve public services around the needs of citizens. Worked with central government to develop a new regulatory framework that puts citizens at the heart of performance management and regulation in health and social care. Worked with local government to develop a ‘template’ to measure citizen satisfaction with local government services Wrote research reports, policy recommendations, speeches, briefings, peer reviews, select committee evidence, consultation responses and campaigning documents. Represented NCC on the topic of citizen governance in the media (press, television and radio) and on high-level policy bodies, roundtables, taskforces, committees and panels.
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Government Programme EvaluatorUniversity Of Hull (Dept. For Social Justice) Feb 2004 - Dec 2008University of Hull, Department for Social Justice Freelance consultancy role to evaluate the performance of government programmes in delivering effective outcomes for black and minority ethnic (BME) groups. -
International Research & Policy OfficerCentre For Economic And Social Inclusion Jan 2002 - Apr 2005International Research and Policy Officer Centre for Economic & Social Inclusion International project management for a non-profit Think Tank dedicated to promoting social justice and tackling economic disadvantage. Worked with a variety of countries to evaluate and improve service provision for socially and economically excluded citizens Produced scientific reports and briefings for the European Union and other national and international bodies.
Dr Abena Dadze-Arthur Education Details
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Culturally-Rooted Public Management
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Contemporary Political Sociology -
UnescoDepartment For External Relations With African Member States -
Drexel University, UsaInternational Studies
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Gutenberg Gymnasium, GermanyGeneral (Includes Latinum Seal)
Frequently Asked Questions about Dr Abena Dadze-Arthur
What company does Dr Abena Dadze-Arthur work for?
Dr Abena Dadze-Arthur works for Mindset Dynamics
What is Dr Abena Dadze-Arthur's role at the current company?
Dr Abena Dadze-Arthur's current role is Academic, Entrepreneur and Social Justice Advocate.
What schools did Dr Abena Dadze-Arthur attend?
Dr Abena Dadze-Arthur attended University Of Birmingham, London School Of Economics And Political Science, Unesco, Drexel University, Usa, Gutenberg Gymnasium, Germany.
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