Dr. Alex Lapshun is a Co-Founder at Masmate. He possess expertise in integration, operations management, lean manufacturing, business analysis, six sigma and 33 more skills. Colleagues describe him as "During my tenure as the general manager for HP’s high-speed production inkjet business in Asia Alex was my counterpart responsible for service and support. Alex did an outstanding job of creating and developing a high-performance team across a complex region supporting HP’s most complex and costly printing systems. Alex and his team were under relentless pressure as they juggled the demands from customers, budget constraints, and continual product quality challenges. They dealt with those pressures professionally and capably under Alex’s leadership. Moreover, despite our respective budget pressures, and at times competing objectives within our respective silos, Alex worked with me and my category team as a partner with a single-minded focus on doing what was right for our customers. Equally impressive, despite the day-to-day pressures Alex made a continual investment in his people’s skills and capabilities. Alex is a mature, experienced leader with a strong people orientation combined with deep expertise in service and operations. I wouldn’t hesitate to partner with him again." and "I have worked with Alex the last six years, as he built and managed a high-performing service and support team for the HP's PageWide Webpress in the Asia-pacific region - a very complex region including China, Japan, Korea, Singapore, Australia, New Zealand, and many other far-flung countries, all with unique cultures, languages and challenges. He built and sustained a very strong service, business and technical team capable of installing and supporting the HP Webpress family of products - a super capable multi-million dollar inkjet webpress, powered by sophisticated software and workflow solutions running on essentially a super-computer. Our customers require extremely high uptime SLA's (Service Level Agreements) - requiring highly trained field service personnel and available spare parts. Alex recruited and developed a large diverse team, and firmly supported long-term training and enrichment programs for his personnel. He is a pleasure for me to work with, an active team player to our world-wide system and engaged in improving service processes, customer experiences and outcomes. He is proactive and professional, I highly recommend Alex and have absolute confidence in his ability to lead and enhance any organization."