Dr. Cecilia Chan Email & Phone Number

Macau

Macau

Executive Summary:Starting as an assistant manager during the Broadway Project turnover, I advanced to an engineer position within the facilities department. I later transitioned back to program management (renamed logistics and interfacing) for the GICC Project. Over seven years, I transformed initial blueprints into a fully functional facility, handling the Design, Execution, and Closure phases. My involvement in MICE operations as a special project team member pre-GICC launch highlighted… Show more Executive Summary:Starting as an assistant manager during the Broadway Project turnover, I advanced to an engineer position within the facilities department. I later transitioned back to program management (renamed logistics and interfacing) for the GICC Project. Over seven years, I transformed initial blueprints into a fully functional facility, handling the Design, Execution, and Closure phases. My involvement in MICE operations as a special project team member pre-GICC launch highlighted my operational and content development expertise. All these roles demonstrate my project management skills across the project to operations management, driving success and excellence in various sectors.MICE Operations (Current)As the Special Projects Maestro in the MICE team, I led research and development projects, focusing on system development, marketing, and innovative initiatives. My role involved strategic data analysis and operational system development to ensure operations efficiency. Our goal is to establish a reputation for operational excellence.Program Management / Logistics & Interfacing (Pre-GICC opening)I conducted environmental impact analyses and space planning with functional leads, aligning designs with operational objectives throughout the project lifecycle. The project culminated in a fully operational structure with advanced installations and customer-centric strategies. By Q2 2023, GICC opened its doors with ongoing enhancements and business expansions. E.g., Capella is based on earlier projects' lessons learned, targeting future luxury and resort development, and has continued improvement to drive product excellence.Logistics & Interfacing / Facilities Management (Broadway)I managed the construction-to-handover phase at Broadway Macau, ensuring seamless transitions, compliance with project specifications, and enhanced stakeholder satisfaction. After that, I led the Defects Rectification, focusing on optimizing facility performance and longevity. Show less