Senior Director, Community
Current
Oct 2021 - Present
AeroLeads people directory · profile
Cindy Au Email & Phone Number
CX @ Reddit
at
Reddit, Inc.
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Who is Cindy Au? Overview
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Cindy Au is listed as CX @ Reddit at Reddit, Inc., based in New York, United States. AeroLeads shows a matched LinkedIn profile for Cindy Au.
Cindy Au previously worked as Senior Director, Community at Reddit, Inc. and Senior Director, Global Community & Engagement at Brainly. Cindy Au holds Doctor Of Philosophy (Ph.D.), English Language And Literature/Letters from University Of Wisconsin-Madison.
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Reddit, Inc.
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Profile bio
About Cindy Au
Community and technology business leader with 15+ years experience building products and experiences people love. Expert at scaling teams and operations in high-growth environments, translating user insights into actionable strategy, and helping communities grow with the business. I'm a seasoned people manager and operator, and have led Community Engagement, Customer Support, Community Product, Operations, and Trust & Safety teams for global brands serving hundreds of millions users.
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7 roles · 21 years
Cindy Au work experience
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Senior Director, Global Community & Engagement
Founded in 2009, Brainly is one of the most fastest growing businesses in the ed tech space with more than 350 million unique monthly users. Based in New York City, Kraków and Barcelona, Brainly is currently available in over 35 countries. www.brainly.comAs Senior Director of Global Community & Engagement, I led three teams: Community Product, Trust & Safety, and Community Programs.
Jan 2020 - Oct 2021
Head Of Community Growth
Led community growth and GTM strategy for relaunch of the Zagat restaurant review platform and guide. Created the Zagat Curator Program, a virtual + IRL community of expert diners and reviewers.
Sep 2018 - Dec 2019
Vp Member Operations
VC-backed startup building shared infrastructure (commercial kitchens, warehousing and distribution) and technology for entrepreneurial food and beverage companies. Built Member Ops team from the ground up supporting 200+ F&B startups through education, mentorship, events, and community.
May 2016 - Jul 2018
Community Strategy Consultant
Self-Employed
Community strategy consultant for growth-stage startups. Clients include: Skillshare, Teachers Pay Teachers, Product Hunt.
Sep 2014 - Dec 2015
Vp Community
• Joined Kickstarter as employee #9, built Kickstarter’s first community team, and joined the executive management team in 2013 overseeing all Community Operations (Community Engagement, Customer Support, and Trust & Safety). • Managed a team of 30 employees as users grew from 50,000 to 10 million and campaigns grew from 2000 to nearly 200,000 over a 4-year period. • Built Kickstarter’s first Creator Success team and oversaw launches of record-breaking multimillion-dollar campaigns in Design, Technology, and Games. • Executive driver of Launch Now, Kickstarter’s first machine learning product automating campaign review and launch processes, leading to a 66% increase in campaigns launched per month.• Led community GTM strategy for Kickstarter’s first international expansion into the UK, Canada, Australia, and New Zealand. • Spokesperson for Kickstarter, including representing Kickstarter at global industry events and conferences, as well as international, national, and local tv/print/digital features.
Apr 2010 - Sep 2014
Community Editor
Content strategist for outside.in's Midwest region (Chicago, Minneapolis, Madison).
2006 - 2009
~3 yrs
3 education records
Cindy Au education
Doctor Of Philosophy (Ph.D.), English Language And Literature/Letters
University Of Wisconsin-Madison
Master'S Degree, English Language And Literature/Letters
University Of Wisconsin-Madison
Bachelor'S Degree, English Language And Literature/Letters
University Of Illinois Urbana-Champaign
FAQ
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What company does Cindy Au work for?
Cindy Au works for Reddit, Inc..
What is Cindy Au's role at Reddit, Inc.?
Cindy Au is listed as CX @ Reddit at Reddit, Inc..
Where is Cindy Au based?
Cindy Au is based in New York, United States while working with Reddit, Inc..
What companies has Cindy Au worked for?
Cindy Au has worked for Reddit, Inc., Brainly, Zagat, Pilotworks, and Self-Employed.
How can I contact Cindy Au?
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What schools did Cindy Au attend?
Cindy Au holds Doctor Of Philosophy (Ph.D.), English Language And Literature/Letters from University Of Wisconsin-Madison.
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