• Analyzing data from multiple sources to define insights which drive availability and operational process optimization. • Working with process management areas around the organization to identify and communicate resiliency requirements based on policy defined by those areas to assure that the custom is meeting availability and performance requirements. • Applying process improvement and data analytics expertise in an IT Service Management context to transform the way our client delivers reliable application/business services that meet business expectations.

Teaching undergraduate Introduction to Statistics

SME is Cybersecurity; writing a graduate course in Cybersecurity Risk Management Certified to teach in graduate education Certified to teach courses in Cybersecurity, Information Systems, Data Science, and Artificial Intelligence. Developed a course in Cybersecurity Risk Management

Doctorate Dissertation Board MemberSME for Artificial Intelligence (AI); have created and published a graduate course in AIo Advisor and board member for doctorate candidates in Cyber Securityo Teach graduate courses in Security Architecture & Design, Telecomm Network Security, Physical Security, InfoTech in a Global Economy and Access Contol, Data Science, and Artificial Intelligence.

Developed a Counter-terrorism curriculum for high school students; provides anti-terrorism assessments for various in environments and industries; (8/2007 – 9/2008) conducted classified research to enhance CDC reporting to HSS; This research involved capabilities, infrastructure protocols, and sharing efforts for AFMIC, CDC and HSS. These methods and capabilities were modified and adapted to support Medicaid and Medicare and assisted in the electronic medical infrastructure. Provided strategic planning support, change management research and guidance, and technical education and advice to the Chief of Enterprise Solutions (ES) Group at the Defense Intelligence Agency (DIA); designed and created analytic tools that measured academic and professional development in an adult, military educational program; conducted short-term and long-term data collection and evaluation of student performance in the academic program and after graduation; designed and conducted surveys of external stakeholders in the educational process; performed as the lead enterprise architect for the modification of the DS structure; provides the technical expertise in a Knowledge Transfer (KT) effort by reviewing and analyzing academic research documents and developing actionable products for the national defense community. Used techniques of operational research analysis to assist in portfolio management and business analysis. Ensured development of applications met SOA compliances. Charged with reviewing resumes and sourcing all openings.

Certified to instruct various courses of undergraduate math from basic algebra to advanced calculus; has taught college algebra, statistics and calculus in the tradition method applying mathematical modeling and graphic techniques; and Finite Mathematics, authorized to teach graduate level project management courses such as foundations of project management, which includes project planning, organizing, team building, tracking, and controlling. Taught statistical and data analysis which involve research on various topics. Experienced in teaching at graduate level Program Management and Cyber Security programs.A study of the fundamentals of cyberspace and cybersecurity. Topics include cyber architecture, cyber services, protocols, algorithms, hardware components, software components, programming languages, various cybersecurity mechanisms, business continuity planning, security management practices, security architecture, operations security, physical security, cyber terrorism, and national security.

Professor of Cyber Security in the School of Computer and Cyber Sciences

Charged to grow the university's Cyber Security Program. To build relationships with government and community businesses. To lead the university in cyber, CIS and Big Data research.

• Campus President & University-wide Program Director, School of Computer Science & Information Technology (CSIT): Overview - The Campus President assists in fostering a culture of academic quality, growth and operational efficacy among students, faculty members, and staff. The Campus President leads all academic and operation divisions of the assigned campus. More specifically, the Campus President is responsible for identifying and prioritizing areas for academic growth and sustainability; planning and developing long and short range academic programs and engaging with other institutional leaders to improve academic quality and sustainability. Additionally, the Campus President reviews existing and proposed university academic programs and shares accountability for program improvement, faculty hiring and development, course scheduling, and successfully driving new and returning student enrollments into university programs. Campus President is responsible for budgetary oversight and institutional growth of the campus. Campus President will work in a collaborative manner to develop productive relationships with other Campus leadership throughout the university as well as external constituencies, as necessary, in order to fulfill job responsibilities. The Campus President ensures campus compliance with all accreditation requirements and standards, responds to incidents including student issues. The Campus President will help implement University policies, and provide students with an academic learning environment that is conducive to academic and personal development. The Campus President has academic quality and operational oversight responsibilities and shall lead all Campus Leadership in enrollments, retention goals and with understanding, supporting, and meeting accreditation standards of existing and future accreditation initiatives. • Provide leadership as assigned by the Provost Office and act as an organizational strategist to position

Associate Program Director (Glen Allen, Newport News & Virginia Beach) – Computer Science & Information Technology (CSIT) is responsible for the success and proper delivery of the CSIT Stratford University academic program courses. Specific responsibilities will include enhancing the University’s standing as a provider of degree granting related curriculum and providing input with the development of new curriculum. The Associate Program Director is expected to work collaboratively with the Campus Deans and Faculty Members to facilitate student success and strengthen the reputation of the university by promoting excellence through curriculum development and delivery. Coordinate activities and standards across the Region and collaborate with Region I to enhance CSIT effort throughout the university. Active participation in departmental, campus and college committees is required. The Associate Program Direct will assist the Campus Deans in supervising and scheduling faculty and serve as a liaison between the campuses, communities, high schools and local businesses. Specific responsibilities will include enhancing the University’s standing as a provider of degree granting related curriculum and assisting in the development of new curriculum. The Associate Program Director is expected to work collaboratively with instructional faculty and academic support programs to facilitate student success and strengthen the reputation of the university by promoting excellence in student service, advocacy, and curriculum. Active participation in departmental, campus and college committees is required.

The Faculty Lead – Computer Science & Information Technology (CSIT) is responsible for the success and proper delivery of the CSIT Stratford University academic program courses. Specific responsibilities will include enhancing the University’s standing as a provider of degree granting related curriculum and providing input with the development of new curriculum. The Faculty Lead is expected to work collaboratively with the Campus Dean and Faculty Members to facilitate student success and strengthen the reputation of the university by promoting excellence through curriculum development and delivery. Active participation in departmental, campus and college committees is required. The Faculty Lead will assist the Campus Dean in supervising and scheduling faculty and serve as a liaison between the campus, community, high schools and local businesses. Specific responsibilities will include enhancing the University’s standing as a provider of degree granting related curriculum and assisting in the development of new curriculum. The Faculty Lead is expected to work collaboratively with instructional faculty and academic support programs to facilitate student success and strengthen the reputation of the university by promoting excellence in student service, advocacy, and curriculum. Active participation in departmental, campus and college committees is required.

• Participate in the development, evaluation and revision of the curriculum in collaboration with CSIT committees and curriculum development • Deliver the curriculum as developed by faculty and deans • Develop, update and maintain syllabi based upon the approved curriculum.• Introduce hybrid components with threaded discussions through MOODLE• Assist in the selection of course materials, library holdings, instructional equipment and educational resources• Promote student success by engaging students in the learning process• Utilize appropriate library resources and educational technology to enhance student learning• Maintain class schedules and instructional integrity through adherence to lesson plans• Ensure positive student outcomes through continuing assessment of student learning• Conduct on-going assessment of student progress• Accommodate students special needs and/or those who are undergoing unique circumstances and reach out to at risk students • Facilitate student retention and placement through positive student interactions• Advise and assist students in assigned academic program• Remain current in specialized discipline through continuing education and professional development implemented in approved Annual Faculty Development Plan• Participate in university wide activities for students, faculty and the community such as new student orientation, open houses, graduation exercises, faculty meetings and faculty education programs, including graduation ceremonies• Maintain appropriate records related to students, attendance, grades, and other documents and ensure delivery to the appropriate academic administrator in a timely manner

Senior SAS advisors are part of professional team of advisors whose primary function is to train and assist coaches to understand academic requirements. Senior SAS advisors support advisors and coaches as they make critical decisions to assist students including explaining choices about academic programs of study, paths to program completion, and providing access to tools and resources required for success. Senior SAS advisors must be highly organized and have exemplary interpersonal skills, a collaborative attitude, and the ability to form positive working relationships with advisors, coaches, staff, managers, and students. Senior SAS advisors are responsible for academic appeals, escalations, and appropriate course enrollment.

•This position is an expert Information Technology Specialist (Network Services) in the ContactCenter Support Division in Modernization Information Technology Services. The Contact CenterEnvironment work involves the implementation, evaluation, and or dissemination of AGENCY IT ContactCenter components, tools, and procedures. The Contact Center Environment (CCE) consists of various components that allow the government to receive and manage contacts from both internal and external customers at the Contact sites or service desks. These contacts can involve phone calls, electronic versions of paper documents, web chat or email. This environment consists of infrastructure components such as automated call distributors (ACD), voice response units (VRU), ingress and egress equipment for managing contacts at central locations, toll free telephone circuits and Contact recording (CR) equipment. These components are networked using wide area network and local area network subsystems to allow contacts to be managed from end-to-end. Contact Center services include queuing and routing contacts, monitoring and managing CCE components, VoIP, responding to incidents, ordering toll free services and implementing changes to support customer requirements. The employee defines and develops the most difficult and complex Contact Center service assignments and acquires the resources to complete them. Work frequently involves an AGENCY-wide mission. The employee will serve as an expert technical advisor to management or as a project manager for the most complex projects within the CCE. The incumbent operates as a project leader whose authority and scope of responsibility crosses organizational and geographic lines, and manages significant projects that affect the enterprise-wide AGENCY Contact sites or guides the implementation of AGENCY-wide projects.

As a senior expert and consultant to top agency management officials using mastery level knowledge, the employee advises on integrating IT programs with other business programs of equivalent complexity within the AGENCY. Work includes the development of new theories, concepts, principles, standards, and methods in IT policy and planning, and advising other IT experts throughout the AGENCY, and in other agencies, on a variety of situations and issues that involve applying or adapting new theories, concepts, principles, standards, methods, or practices, that are developed by the employee or result from the employee s leadership. Assignments include:• Representing the agency on interagency work groups established to develop government wide IT policy initiatives and solutions to critical issues; negotiating for the acceptance of agencypositions on key government wide policy initiatives; develop guidelines for implementing broadgovernment wide directives; and aligning agency internal business practices with government wideregulations and policies.• Leading the evaluation of agency missions, goals, plans, programs, and business processes todevelop an enterprise IT architecture plan for the agency including ACA and other congressional initiatives; conducting continuing evaluations of agency business needs to ensure that IT architecture plans are aligned with those needs and that the current and planned IT infrastructure supports the architecture plan; developing plans and strategies to modify the IT infrastructure to support short and long range agency goals, objectives, and plans; and evaluate, select, and advise others on the application of architecture modeling tool sets used to document, maintain, and enhance the architectural planning process.

The ASD-QI leads change from a requirements heavy organizational process, to a value-added, requirements streamlined, easily understood, and easily documented quality mechanical systems organization. The results will be a strategic implementation of a process that reduces requirements without reducing the overall Division safety or quality.This is a detail based on the President's Management Council Interagency Rotation and is designed to assist in completing for and obtaining an Senior Executive Service position.

• Coordinated the overall management of Information Technology call center for VIP DoD and DoS personnel, helpdesk, network and IT support/services at Ft McNair and Ft Bragg campuses • Planned work requirements to ensure effective and timely accomplishment of priority projects • Managed multiple support contracts (technical and functional) in the execution of the mission; ensured all the deliverables and SLA were met or exceeded; developed a reporting system and metrics to measure and monitor performance• Established Division policies and provided guidance, direction, and supervision to division members on objectives, techniques, and methodologies • Performed personnel administration and management tasks • Selected new personnel hires and provides indoctrination of new employees Specialized experience includes a mastery of various IT infrastructures, architectures and policies which demonstrates competence in attention to detail, customer service, oral communication, and problem solving. Experience included: knowledge of telephone communications systems, call center infrastructures, to include Voice Over Internet Protocol (VoIP); physical to virtual server support; monitoring and evaluating systems compliance with IT security requirements; analyzing, testing, and evaluating IT systems, networks, and/or data; recommending adoption of new or enhanced approaches in delivering optimal IT services/products.

Certified to instruct various courses of undergraduate math from basic algebra to advanced calculus; presently teaching pre-calculus, fundamentals of mathematics, descriptive statistics, and quantitative methods on two different campuses; developed survey practical problems that measures academic and professional development and effects of socio-economic factors on various cultures.

have created a technical document for the development of an Intelligence Community portal which enables IMINT to enhance counter-terrorism efforts; developed a concept for expediting IV&V efforts for technology advancements through the DoDIIS environment; designed a strategy to research and evaluate emerging technology against existing intelligence requirements; responsible to create new lines of business throughout the intelligence community. Created an advance marketing plan for 2007 to improve revenue goals for a 400+ personnel intelligence, logistic, management and IT firm. Responsible for growth in the C4ISR industry. Acts as developer, capture manager and technical writer for IT and intelligence community issues. Responsible for three administrative LANs and their connection to a WAN. These LANs are the infrastructure for four NOAA buildings which support over 1000 workstations, 16 servers and numerous switches, hubs and bridges. Manage the support networks, Tier I and Tier II support, helpdesk, call center, and A/V support for the NOAA NESDIS include VOIP, audio and telecommunications infrastructure. Aided the NOAA enterprise architect in planning the of NOAA’s 2010 infrastructure. Conducted user-task analysis of the NOAA NESDIS IT support environment. Performed as an enterprise architect for the NOAA NESDIS. Coordinate and maintain database on new hires. Also distributed information to payroll and create, verify and distribute queries and reports from database.- Created a technical white paper to consolidate the various NOAA IT helpdesks into a coordinated call-center. This white paper provided a road map to consolidation and gave a technology and cost comparison of two trouble ticket systems, HEAT and REMEDY. - Screened resumes and conducted on-site interviews for government contract assignments. - Schedule interviews for potential employees.

Responsible for the NCI-IS lines of business throughout the intelligence community. Supervised and trained program managers to improve the program operations, developed management procedures, monitored customer needs analysis for product integration; created communications, briefing and strategies to market a proprietary knowledge management tool; applied advanced Program Management skills and IT technical experience and education to create an advance marketing plan for 2006 to improve revenue goals for this 1500+ personnel intelligence and IT firm; enhanced an IT tool designed to ingest incoherent data and developed it into an analytical tool to replace the ICMAP tool; combined skills in strategic management, program management, and business development to enhance customer usability and marketability of advanced information-technology products for the Intelligence Community. Ensured all components met SOA standards for performance in the DoD C4ISR architecture.

Lead Systems Integrator (SI) for the Integrated Exploitation Capability (IEC) at the National Geo-Spatial Intelligence Agency (NGA), was responsible to the IEC Program office for all COTS/GOTS products proposed to interface with IEC, directed 5 junior SIs to cover over 20 systems, emerging Rapid Change Proposals (RCPs) and Requests for Change (RFCs), reviewed and vetted requirements and legacy tools to be integrated into IEC, assisted PMO to develop requirement for releases, updates and modifications. Responsible for C4ISR integration and IV&V of various systems and tools.

• NASA Langley, VA: RESEARCHER (1/1994 to 12/1995); used applications of mathematics, numerical analysis, aerodynamics and rotor-dynamics, modified a flow-solver code to produce a fluid dynamics table using several CRAY computers in a UNIX environment.

--Weapons Division Manager/USN (7/1992 to 12/1993), managed 64 Navy enlisted personnel in weapons systems maintenance, ammunition handling, refueling, amphibious assault and safety in hostile areas. Created instructions to improve 2nd Fleet’s approach in mine warfare.--Engineering, Electronics Warfare, and Combat Systems Department Manager/USN (1/1990 to 6/1992), managed up to 84 Navy enlisted personnel in various areas from amphibious assault engineering, fire control systems and electronics warfare systems and engagements.