National Director
Current
American Academy Of Phlebotomy Technicians
Baltimore, Maryland Area
Direct programs and services for independent national certification agency providing insight on legal matters in phlebotomy, infection control, customer service and quality assurance.Oversees testing certification programs including supervision of 40 remote exam proctors. Works directly with students, faculty and college administrators regarding testing policies and procedures. Educates students and healthcare workers on the importance of patient safety by providing seminars, in-services and workshops. Collects and analyzes data from national testing centers to support organizational goals. Responsible for preparation, analysis and maintenance of financial reporting and budgets associated with testing centers nationwide in accordance with institutional guidelines and policies. Participates in formulation of long- and short-term goals and strategies for enrollment management, including counseling, admissions, recruitment, retention and related services.Developed instructional manuals for remedial training initiatives.Served as keynote speaker at several commencements for career schools and colleges.