Centralized governance, oversight, and compliance of Architecture and Infrastructure teamsChief of Staff - A&IBusiness Resiliency Coordinator

My Teams:- MALT (Monitoring, Alerting, Logging, Trending) - OSS (Operations Support Services) - SDT (Systems Delivery Team)

NAV (Network Automation and Visualization) and OSS (Operations Support Services) team lead.

NAV (Network Automation and Visualization) and OSS (Operations Support Services) team lead.

− Fulfillment of role as product owner of all network tools and automation responsible for the following tasks:o Oversight of a team of 12 engineers, 2 contractors, and a scrum master;o Administration, authentication, compliance, and security of network devices;o Execution of mass-scale automation modifications of the entire network device estate;o Creation of NIST control language/remediation plans and definition of Sarbanes-Oxley (SOX) compliance language and policy;o Hiring and training of network management engineers;o Evaluation of commercial off-the-shelf (COTS) products;o Modification of built-in house applications and operationalization of custom/open source prototypes;o Execution of decision-making processes toward build, buy, and/or hybrid;o Implementation of third-party, IT engineering, IT operations, and ITIL functions for insourcing efforts; ando Configuration and standardization of device, as well as collection of audit artifact across network platform tools and security devices− Major contribution to organizational growth by leading the following initiatives:o Integration with the security intelligence center; o Administration of mass scale configuration to ensure compliance;o Migration of toolsets to Amazon Web Services (AWS) and Equinix;o Consolidation of tools for visibility across the enterprise; ando Establishment of transparent access to all network data for open exposure of networks and cross comparison with other platforms− Successful onboarding of 108 resources and attainment of $7.6M annual savings by managing the Network Insourcing Team in insourcing data network operations support and device management, voice virtual contact routing (VACD) infrastructure support, and ITIL services from Verizon− Provision of guidance and leadership to four staff members to fill leadership positions, which resulted in the promotion of one associate to senior management-level

− Restructured the Network Management Systems, Network Application and Performance Monitoring, Kepler Operational Process Improvement, and Network Automation Teams− Spearheading the seamless deployment of 34 RHEL servers and 36 appliances to support the following tools:o Cisco Secure Access Control System: Transition from three disparate systems to one centralized system; user monitoring integration, process design, and playbook for Security Intelligence Center; and centralization of authentication and identity store management;o HP Network Automation: Administration of massive scale device remediation for Nezumi compliance scanning that reduced violations from 170,000 to 9,000 in a week and disabled SNMP v2c on the Cisco IOS estate in one night;o HP Network Node Manager and iSPI: Integration of HP Operations Manager/Alarmpoint for network operations center (NOC)/ security operation center (SOC) event notification and SNMP/CDP-based discoveryo Splunk: Centralization of logging collection and analytics; development of dashboards for NOC/SOC, NMS, Bluecoat, Firewall, Cisco, and Aruba support teams; while enabling the integration between Information Security and Risk Management and the Security Intelligence Center;o Balabit: Establishment of message bus for northbound event filtering;o Microsemi's NTP: Execution of leap second remediation and management of S300 and S600 upgrade project and redesign for hybrid cloud environment;o Easy-IP IPAM: Conversion of application to InfoBlox;o Riverbed ARX, Packet Capture Agent, and NetFlow Collectors: Monitoring of network and application performance;o CA eHealth/Performance Manager: Initiation of eHealth in support of business processes to migrate to performance manager− Key role in the successful onboarding of approximately 15,000 devices into tools; facilitation of network automation and Kepler operational process improvements; elimination of legacy toolset for cost savings; and completion of COTS evaluations

− Completion of all NMS and application analysis/benchmarking responsibilities, including proactive communication with the group head of network management and senior manager of networked systems − Driving force in saving capital expense between 2014 and 2015 by migrating the company’s Volo Datacenter migration to Northlake Datacenter which involved coordination of evergreening and standardization of technologies− Control and allocation of operational and maintenance budget for 2013 and 2014− Collaboration with global counterparts in securing and maintaining discounts on equipment and maintenance from providers− Partnership with the Global Functional Team with decision-making process focused on design, architecture, and configuration of network management platforms utilized by the entire HSBC group− Active participation in the execution of internal audits conducted by HSBC and external audits by the OCC− Attainment of selection to participate in the Global Enterprise Engineer Program− Oversight of a group design for just-in-time/ one-time password authentication of network devices that drove the separation of privileged and non-privileged access across all networking technologies supported by the Cisco Secure–Access Control System

− Full responsibility for complete life cycle of several network management platforms in the security, compliance, wireless, and timing spaces; while providing operational support to all network management platforms− Assistance in conducting audit, compliance, regulatory reporting, and remediation for network management systems and networking technologies − Vital role as automation specialist for Perl through NCM and UNIX shell script with Cron and Control-M; AAA specialist for server and client side configuration; and wireless management specialist for mobility services− Thorough evaluation and remediation of multiple security breach incidences as part of the technical coordinator role− Creation and implementation of capital/operational expenditure (CAPEX/OPEX) budget, while facilitating maintenance and inventory reviews− Strategic direction of network management system separation and duplication for the HSBC Card Services division that enabled the divestiture of the division to Capital One− Achievement of the following high ratings in annual performance reviews by leveraging in-depth technical expertise and work ethic:− o 2013: (2) Outstandingo 2012: (2) Outstandingo 2011: (2) Outstandingo 2010: (1) Exceptionalo 2009: (3) Strongo 2008: (3) Strongo − Successful completion of the following system, tool, and application replacements:o Packet Design–Route Explorer with CiscoWorks Network Compliance Manager and HP Network Node Manager;o AlterPoint Network Authority with CiscoWorks Network Compliance Manager;o CiscoWorks LAN Management System Cisco (LMS) with CiscoWorks Network Compliance Manager;o Cisco Secure–Monitoring Analysis and Response System CS (MARS) with Riverbed Cascade/Mazu;o Cisco Multi-Cast Manager with CiscoWorks Network Compliance Manager; ando SolarWinds with CA eHealth

Early Career at HSBC:HSBC Network/Computer OperationsTitle: Senior Network TechnicianTime Period: 2006–2007 HSBC Network/Computer OperationsTitle: Network TechnicianTime Period: 2005–2006HSBC Network/Computer OperationsTitle: Datacenter AnalystTime Period: 2004–2005HSBC Network/Computer OperationsTitle: Programmer/Analyst IIITime Period: 2003–2004HSBC Network/Computer OperationsTitle: Programmer/Analyst IITime Period: 2002–2003HSBC Network/Computer OperationsTitle: Programmer/Analyst ITime Period: 2001–2002HSBC Network/Computer OperationsTitle: Information Technology TraineeTime Period: 2000–2001

Substitute teacher K-12, exam proctor, and tutor.

Internship as support for government offices and companies in the Buffalo, NY area.

Internship working with systems engineers spanning multiple projects.

Support for the manager of information systems.