Senior Program Manager For Training And Employee Development
Tucson, Az, Us
Managed, led, planned, organized, and coordinated dual technical and employee workforce development training program consisting of 3 primary programs and 7 sub-programs. Managed 9 direct reports including 7 trainers. Managed 24 interdepartmental customers, serving 7,500 county employees. Responsible for $1M fiscal budget, including $200k discretionary training expense budget, and personnel four vehicles. Responsible for all programmatic training and curriculum design and delivery in wastewater treatment, conveyance/gravity, OSHA based safety, management/leadership, communication, career planning, computer education, staff development, and maintained SkillSoft LMS and Compliance Suite LMS functionality. Result: Analyzed and reported results for county-wide workplace culture survey; coded, analyzed, and reported on county-wide learning focus group. Result: Created high performance team to conduct internal training and reduced discretionary third-party training budget by 23% ($60k) without increasing FTEs; Result: Increased interdepartmental customer base 55%; Result: Created and delivered adult centered learning curriculums that generated $50k-$75k in interdepartmental revenues. Result: Created 50 courses, delivered 350 classes to 1300 students in 18-months. Result: Merged training to Meridian LMS.