• Responsible for the full range of pre-award and post-award functions, price/cost analysis, negotiation, administration and termination in a Public Buildings Service organization.• Performs acquisition planning tasks, including reviewing/analyzing procurement requests, researching market conditions, determining method of procurement and contract type, developing acquisition plans, preparing source selection plans or technical evaluation criteria and plans, and preparing necessary justifications and documentation.• Awards and administers a variety of contracts, including those awarded under Federal Acquisition Regulation Section 8(a) and other socioeconomic programs including sole source procurements.• Develop and prepare contract solicitations, modifications, terminations, and other contracting documents, incorporating appropriate language, specifications and clauses based on various factors, such as market conditions, government customer’s requirements, services required and quantities.• Develop negotiation plans and objectives; holds conferences; and conducts discussions and negotiations with contractors.• Conducts initial conferences with the contractor to provide information, to clarify standard and special provisions of the contract and to maintain liaison with the contractor to interpret contractual obligations and resolve problems.• Evaluates technical submissions, bids or offers for responsiveness to the solicitation.

• Review and analyze complex state level procurements in a variety of commodity and service groups.• Determine appropriateness of requests, research various commodities and service markets for current specifications, job duties, and market conditions and trends in pricing.• Provide technical and legal guidance to agencies/institutions procurement personnel and agency evaluation committees on proper methods of procurement in accordance with the state procurement law, regulations, policies, and practices.• Conduct or assist in conducting public bid openings and evaluation of vendor bid proposals.• Negotiate contract terms and conditions, award contracts, and monitor vendor performance; review agency/institution requests for changes to contracts and present justification for or against changes.• Administer statewide contracts that are utilized by state agencies/institutions and negotiate with vendors on terms and conditions, pricing, and vendor performance issues.• Utilize the Arkansas Administrative Statewide Information System financial and procurement modules to enter and retrieve information; research and compile reports to analyze information and determine agency compliance.• Train new procurement buyers and agency staff and develop training material.• Participate in the review of current and development of revised and new legislation, policy, and procedure in the area of procurement.

• Prepared accurate requests for quote (RFQ) enabling sales representatives, Inside Sales and Operation managers to secure numerous large contracts with government entities and national accounts over the past seven years.• Consistently increased annual revenue spend and profit margin by proactively reviewing and utilizing data from purchase history and backlog reports.• Assisted Manager with all aspects of training for new and less experienced personnel.• Communicated with all levels of management, as well as internal and external departments, and suppliers providing an overall excellent service experience.• Created a one stop resolution for all my contacts by building a strong relationship, using data from industry trends, providing competitive pricing, and listening to feedback.• Provided an end-to-end resolution for any complaint and/or escalation regarding purchasing, delivery and invoicing.

• Proactively contacted business customers to ensure they were completely satisfied with all their services implemented and the level of support received.• Partnered with field sales representatives and all sales channels for case escalations, to coordinate onsite visits, new deployments, and growth.• Resolved business accounts escalated billing issues and complaints, ensuring customer satisfaction and potential growth. • Developed innovative proposals and delivered strategic sales presentations with Microsoft Office.• Provided all aspects of account management for each business account based on their contractual agreement.• Supported Web Self Care application and Business 2 Business; by training customers, helping them to set up their online accounts, designing their hierarchy, and running reports beneficial to account.• Worked with technical support department and other wireless cellular providers providing a seamless transition for all their services.

• Ensured the highest level of customer service to internal, external, and corporate customers.• Provided monthly, quarterly, and yearly pricing updates, account reviews, rate plan analysis, and market trending reports using Microsoft Access, Excel, PowerPoint, and Business Objects.• Assisted in migration process of business customers into national accounts program.• Researched, reviewed, analyzed, and processed all billing disputes.• Provided training to all clients on Alltel strategic products, services, and Business 2 Business website.

• Achieved sales volume of over $1,000,000 per month by training customers, utilizing sales analysis data and proactively contacting assigned customers based across all of United Kingdom. • Optimized sales efforts, increased growth and identified potential customers by analyzing market spend data.• Identified marketplace opportunities, prospected, and engaged new clients, developed proposals, and managed the entire contract process.• Generated daily reports utilizing Rumba, Microsoft Office Suite for internal and external clients.• Mentored Account Executives demonstrating advanced sales, market research and business skills.

• Established and utilized automated tracking and accountability systems, providing all aspects of managing equipment in a warehouse environment. • Maintained hardware and software data within assigned area. • Added and removed stock items on stock list and adjusted on-hand quantities accordingly. Performed all aspects of Warehousing, Receiving, and Inventory Control using (SBSS) Standard Base Supply System. • Collected data and produced monthly Material Deficiency Reports for Supply Chain meetings with Squadron Commanders and their personnel.• Expedited damaged and classified aircraft parts to their various repair shops.