Dr. Deepak Gupta Email & Phone Number

Seasoned, profit-driven and highly empowered professional with 21years of experience in the domain of Retail & Wholesale Banking, with strong understanding of Process Management & Operations, regulatory compliance, commercial loan operations, loan processing & servicing, quality assurance, People Management, Change Management, Customer servicing, Corporate Communication, KYC & AML & Fraud detection.Strong organizer, motivator, team player and a decisive leader with strong aptitude in developing and leading highly effective work teams, possess outstanding motivational abilities to facilitate attainment of strategic goals and bottom-line objectives, monitor attrition as well as maintaining TAT, quality, productivity and behavioral aspects of the Team.Responsible for corporate vision and strategy, creating the annual plans, validating budgets and revenue, organizational growth and expansion plans. Integral part and driver of the strategic planning, budgeting and forecasting of business requirements and decision-making process.Known for managing operational activities as a profit and cost center and ensure delivery of reliable, quality and timely services to clients at the least cost, in a secure and controlled environment while ensuring maximum profitability and compliance with bank policies and procedures. Manage and coordinate regulatory engagements related to operational risk management.