Dr. Deepika Gorji, Phd Email & Phone Number

Houston, Texas, United States

Houston, Texas

Houston, Texas Area

Lead a team of CRM analyst both clients and offshore managed services. Deloitte and Infosys management were also handled under my supervision. It included converting OPCO from SUS to SAP and then dealing with their daily tasks on CRM side. It did touched the SD and Warehouse management. This role made me learn a lot and exceled my leadership skills. SAP teammates were our senior consultants and spent a lot of time with them as well,

Houston, Texas, United States

Manager on a team of Sales and marketing technical and business analysts. Created a lot of development on the SAP side specially on "where is my truck" application. From scratch of a thought to built this app and then to create the transitional data and development, testing and releasing it in production was dealt under my supervision. The app became a big success for the truck routes and paid a big advantages to the OPCO. the chain release of this app to 50 separate opcos in USA and then in Canada was done under my supervision and we released it within few months without any flaws. Except that lots of changes and enhancements in the pricing module were coordinated under my supervision. Pricing module is really complicated as with different operating companies under one umbrella, and i showed my leadership skill engaging right people at right time and managed many changes along with cross functional teams.

St Louis, Missouri, United States

Bunge Corporation is a multi-national food grain oil and fertilizer company. It has a vast complaint management system in service and a detailed project enhancement for it. This project involved upgrade of the complaint system and enhancement of the same.• Upgrade the complaint forms with detail change including functional and technical skills. Below were few highlights:• Use of middleware to upload the change request.• To deal with the daily changes required by the end users.• With the help of ABAP used EEWB to add few fields and work technically to set it up for complaints management.• To help improvise complaints from structure so as to make it more user friendly and detailed.• Working in close alien with basis and SRM people to upgrade the CRM related changes.

Texas, United States

McKesson Corporation is the largest health care company in the world, with sales of 106.6 billion in 2009.Mckesson is based in United States and distributes health care system, medical supplies and pharmaceutical products. McKesson provides extensive network infrastructure for the health care industry, and an early adaptor of new technologies for example bar code scanning for distribution of pharmacy robotics.Responsibilities/ Deliverables• Involved in workshops with Business and key users to collect requirements and did GAP Analysis.• Worked on fit GAP analysis and functional specifications.• Configured the service process scenario.• Configured Recourse Planning Tool i.e. assigning service items to service team.• Configured product type based on the requirement.• Worked on external billing o service transactions.• Worked with technical team to develop enhancements and interfaces between ECC system and SAP CRM.• Experienced in Middleware Customization and BDoc modeling, initial delta downloads of master data. BDoc monitoring, Experienced in integration between ECC and CRM. Experienced in setup of downloading employees and organization structure from ECC to CRM through ALE/ IDOC.• Smooth transition of knowledge to successors.