• Manages day-to-day operations for three (3) clinics for 20 prescribers (to include psychiatrists, nurse practitioners and physician assistants), 35 therapists (to include independently licensed and masters prepared counselors and social workers, and 10 office staff. • For North Bethesda in the second quarter of 2023, beat budgeted targets for therapeutic productivity by 60%.• For Arlington in the third quarter of 2023, increased utilization for four (4) therapists producing 129% more BUs in less than 8 weeks.• Regularly performs outreach to neighboring businesses to promote growth and lasting relationships with other organizations to increase referrals within the clinics.• Provide therapeutic client matches for over 60 therapists regionally.

Monitored and implemented program development for five (5) adult therapeutic programs across two (2) sites by providing clinical and administrative direction and supervision. Spearheaded program initiatives by auditing and reviewing treatment notes to meet compliance and regulatory requirements. Met with and updated stakeholders to review client profiles and discuss areas of service-lines for permanent client placement. • Develop and implement Quality Improvement (QI) plans and any other policies and procedures related to clinical programming to ensure compliance with regulatory requirements.• Created and implemented multiple policies and procedures around program and employee management.• Provided direct supervision, clinical oversight, to include training, over 6 clinicians providing clinical services to individuals residing in the Adult Residential Behavioral Health Services programs.• Led the clinical team meetings to ensure clinical quality of the services rendered.• Was the Clinical Liaison the multi-disciplinary team for program referrals.• Client success rate for the program was 40% under direct leadership

Spearheaded BHRS program with constantly examining administrative effectiveness and seeking better procedures for optimum output. Delivered critical support and constructive consultation to clinicians with regards to effective family planning, service utilization, and authorizations. Facilitated identification of various areas for personal improvement by effective utilization of various therapeutic interventions and precise identification of strengths and weaknesses. • Orchestrated critical development and delivery restructuring of the BHRS program utilizing effective administrative interventions consistently exceeding all performance expectations. • Created, promoted and implemented change management for organizational change to the program by creating standardized units of care to develop time-based care for services• Supervised five (5) schools within the Philadelphia school district for program implementation to include 30 behavioral health technicians, behavioral specialists, and mobile health therapists• Managed 80-100 caseloads by strategizing strengths of the team and disseminating and making assignments to provide the best possible outcomes• Implemented robust performance improvement plans and regular monthly meetings to enhance service delivery.

Directed both individual and family therapy sessions ensuring effective discharge from hospital with great success. Managed all facets of case management services for children and adolescents through effective coordination of initial treatments, family sessions, and aftercare services. • Coordinated persistent therapeutic services outside hospital achieving active baseline behavior for all clientele.

Oversaw all facets of family therapy for a diverse group of families with varying cultural backgrounds at both private, public, and community settings. Coordinated and motivated treatment team members, agencies, and school providers to ensure the perpetual delivery of inclusive services.• Maintained an active caseload of eight clients consistently producing a tangible and positive impact.