Transformational leader that elevates organizations through process improvement, building a culture of trust, and aligning technology with business objectives with 20+ years’ extensive experience developing and directing successful business models, teams and functions that facilitate operational efficiencies and positive culture. Demonstrated success leading functions across the enterprise with capability to transform and effectively restructure and organize departments to improve organizations. Adept at analyzing and implementing change management strategies across culture, technology, and people. Proven ability to partner cross-functionally to formulate, prioritize, and drive key strategies and initiatives. Effectively utilizes technology to increase efficiencies and maximize growth opportunities. Authentic and servant leadership style that nurtures an inclusive climate and generates trust, loyalty, respect, and results. Attended worldwide conferences, and spoken at well-known institutions such as Yale, Trinity College and Harvard University on subjects of Negotiation, Leadership Development, Public Policy, Arbitration and Conflict Resolution and the author of several reports and articles on human rights, public policy, leadership development, and immigration issues. Career Highlights:☑️ Named added to Wall of Tolerance in Montgomery, AL and awarded Certificate of Appreciation in recognition of writings and support against hatred and intolerance in America.☑️ First woman in 200+ year’s history to lead the Licenses, Building Permits & Inspection Department.☑️ Current faculty member at Trinity College, teaching graduate level courses on budget management, leadership development, and public policy analysis.☑️ Woman of Influence - Nominated by Success Magazine ☑️ (2007)Public Leadership Citation & Certificate of Recognition for leading the 1st Albanian Independence Day in the City of Hartford, and in the State of Connecticut. Received 1st Official State Proclamation from Governor Jodi Rell & 1st Official City Proclamation from Mayor Eddie Perez.