I serve as the Deputy CEO, and I am responsible for assisting the CEO in all matters related to the operation and growth of the business. This includes, but is not limited to, developing and implementing business strategies, overseeing day-to-day operations, managing staff, and securing funding for business plan objectives. Additionally I work to ensure that the company is in legal compliance.I am also responsible for meeting with C Suite Executives and government officials. In these meetings, my objective is to represent the company, open up meaningful dialogue, and close deals that are mutually beneficial to both parties.

In addition to offering music lessons and performance, my role is one of consulting work aimed at improving and streamlining business, as well as offering a Fractional Business Management solution to companies. From developing, improving, and supervising existing policies, processes and procedures to working to develop a long term solution in business operations, my goal here is to help businesses grow to the point that they need to hire a full time operations director or CEO.This is a diverse business that produces multiple services. Contractors do everything from music lessons and performances to business operations and consultation to remote programming

I have served as a private music teacher for all of the brass instruments. With the aid of Facetime, Skype, and Zoom, I have been able to teach students on an international scale (e.g. Germany and France). My students have been successful in competitions, placing well in all county and all state auditions.

Operational Processes & Procedures Authored for: Billing, Customer Service, Payroll Processing, Bookkeeping, Internal Audits, CRM Management, Data Collection, Data Analysis, BillingAccounting Areas overseen/handled: Billing, Receivables, Payables, Payroll, Tax preparations, Bookkeeping, Financial Analysis & Modeling, and analytics, reports, ClosingsLeadership areas: Primary facility supervisor during the week.I served as the Business and Operations Manager for a company that rebuilds, repairs, and services pianos. We previously had a store for selling merchandise, a refinishing division that serviced furniture, a warehouse for storing pianos for customers, and music studios for private lessons. One of my main roles was to be making sure there were no on site issues (served as site supervisor.)I have authored policies, procedures, and processes at Ye Olde Piano Shoppe for Customer Service, Accounting, and Payroll Management. I handle customer service, payroll, accounting, and marketing needs. In addition, I coordinate multiple schedules with different technicians, as well as served as the point person for on site needs during the week. I took the administration of this business from a 3 x 5 card file and set up the CRM, QuickBooks, Google Workspace, and other operational systems as they exist today.My work on these processes and procedures helped consistently reduce paperwork, streamline efficiency, and prevented the need to ever hire any additional office staff. specifically, the customer service processes eliminated almost 10 hours of work per week, and the apps for collecting information from the field helped reduce the delay in recording invoices from the next day to nearly instantaneous.

Operation Processes & Procedures Authored for: Billing, Customer Service, Payroll Processing, Bookkeeping, CRM Management, Recording, Event Scheduling, Event Planning, Corporate PublicationsAccounting Areas: Billing, Receivables, Payables, Tax preparations, Bookkeeping, Financial Analysis & ModelingLeadership Capabilities: Public speaker for the organization, Chairman of the Board, Chair of Nominating and Executive Committees, Ex Officio on all committees, Chief Negotiator & Contract Signer for organizationI serve as the CEO of a Community Organization that has doubled its total number of performances, tripled its budget, tripled its total attendance and almost quadrupled its income during my tenure. While the budget has grown on my watch, we have instituted measures that cut costs between 1% to 10% (switched printers, acquired a nonprofit mailer, negotiated in kind swaps with different organizatons [such as our current rehearsal location] that are mutually beneficial, and renegotiated our insurance to get better coverage at a reduced price.)I have worked to develop policies, processes, and procedures for Marketing, Grant Writing, Event Management, board operations, donor management, and organizational publishing. I also have experience with contract negotiation both internally and externally. I have successfully supervised the implementation of numerous administrative upgrades in software programs (Hubspot, Godaddy, QuickBooks, MailChimp, Canva) as well as online presence. These processes have saved over 100 volunteer hours that are now invested in other areas, all while making our administration much more streamlined.In addition, I have successfully authored over 50 grants and negotiated multiple successful sponsorships. I am experienced networking in the community with other business professionals and elected officials. As President, the organization undertook an extended period of Capital Campaign investments that I was in charge of executing.

I play principal trumpet with the orchestra and first trumpet with the brass quintet

I served as assistant to the conductor, working to help secure needed personnel for programs as well as worked to make sure that events occurred smoothly and professionally. Additionally, I handled all issues involving orchestra personnel.

In addition to serving on the Advisory Council and playing principal trump in the group, I authored publications, and served as personnel and operations manager.

I served on the primary advisory council for the orchestra. Our job was to meet and provide insight and direction to the organization, supporting the work of the Artistic Director.

I served as the organizations historian, authoring program notes for concert programs. And doing other research as needed.

I served under GCYO's Artistic Director, Gary Robinson as the Brass & Woodwinds Coach. MY chief duty was to oversee Philharmonic woodwind and brass section where I would periodically lead Philharmonic woodwind and brass sectionals. I would be the primary individual responsible for conducting Philharmonic woodwind and brass playing exams. I would oversee Young Artist Orchestra's brass section as well as conduct Young Artist Orchestra woodwind and brass playing exams. I would serve on the committee listening entrance auditions, offering seating recommendations upon request of the conductor. Finally, I served as rehearsal Director of Operations, directing rehearsal set up as well as tear down, assisting the conductor as needed. I would also direct video for Concerts as needed, during which I would be the one primarily responsible for planning videography for concerts.

I worked to handle customer service needs. From answering phones to emails, my job was to help steer customers in the direction that helped them out the most.