Dr. Gurpreet Kaur

Dr. Gurpreet Kaur Email and Phone Number

BusinessDevelopment & Patient experience specialist @ Fortis Healthcare
india
Dr. Gurpreet Kaur's Location
Ludhiana, Punjab, India, India
About Dr. Gurpreet Kaur

Dr. Gurpreet Kaur is a BusinessDevelopment & Patient experience specialist at Fortis Healthcare. They possess expertise in team management, quality assurance, leadership, microsoft excel, operational excellence and 5 more skills. They is proficient in English and Hindi.

Dr. Gurpreet Kaur's Current Company Details
Fortis Healthcare

Fortis Healthcare

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BusinessDevelopment & Patient experience specialist
india
Employees:
5138
Dr. Gurpreet Kaur Work Experience Details
  • Fortis Healthcare
    Unit Head- Patient Care Services
    Fortis Healthcare Aug 2023 - Present
    Ludhiana, Punjab, India
  • Sps Hospitals
    Deputy Manager
    Sps Hospitals 2022 - Aug 2023
  • Satguru Partap Singh Hospitals
    Assistant Manager
    Satguru Partap Singh Hospitals Apr 2018 - 2022
    India
  • Sps Hospitals
    Senior Analyst - Operations, Labs And Radiology
    Sps Hospitals Sep 2016 - 2018
    • To serve as second line manager, in the department of Operations, under the direction of Medical Superintendent.• Assist the Medical Superintendent in developing an overall program and plan of operation for various departments• Handling a team of 25+ members which constitutes patient care executives, coordinators, medical transcriptionists and technicians(Pathology lab, X-ray, CT, MRI)• Optimization of various processes, to enhance the efficiency, in the department of radio… Show more • To serve as second line manager, in the department of Operations, under the direction of Medical Superintendent.• Assist the Medical Superintendent in developing an overall program and plan of operation for various departments• Handling a team of 25+ members which constitutes patient care executives, coordinators, medical transcriptionists and technicians(Pathology lab, X-ray, CT, MRI)• Optimization of various processes, to enhance the efficiency, in the department of radio diagnosis and laboratories. • Maintains turnaround time of diagnostics and reporting in the departments of laboratories and radio-diagnosis. Identify bottlenecks in the achieving the same and alleviating those bottlenecks• To take daily rounds of all Areas and send daily reports to Medical Superintendent.• To conduct RCA (Root Cause Analysis) as per severity of incident.• To be a part of recruitment panel during the interview process for the vacancies in Departments under operations.• To be responsible for performance Appraisal for the departments under operations.• To identify the training needs of all associated depending on there Job responsibility and future development.• To perform all other jobs as may be assigned due to exigencies of work. Show less
  • Sps Hospitals
    Analyst - Quality Assurance
    Sps Hospitals Jun 2014 - Sep 2016
    Ludhiana
    • One of the key members of the core team responsible for bagging JCI accredition in 2016.• Co-ordinating with all the departments in all aspects of JCI implementaton.• Faciliating the operations in framing Policies as per JCI requirements.• Framing the Quality Inidicators for various departments.• Conducting various committee meetings, Mock drills, Audits.• Conducting Quality Management system trainings for new joinees, interns and existing employees.• Maintain all… Show more • One of the key members of the core team responsible for bagging JCI accredition in 2016.• Co-ordinating with all the departments in all aspects of JCI implementaton.• Faciliating the operations in framing Policies as per JCI requirements.• Framing the Quality Inidicators for various departments.• Conducting various committee meetings, Mock drills, Audits.• Conducting Quality Management system trainings for new joinees, interns and existing employees.• Maintain all records of various departments as per JCI guidelines.• Coordinate with various departments in their Quality improvement projects. Show less
  • Fortis Healthcare
    Management Intern
    Fortis Healthcare Jun 2013 - Jul 2013
    Mohali
    Study Of Waiting Time in OPD of Fortis Hospital Mohali, With a view of recommending measures to reduce it.

Dr. Gurpreet Kaur Skills

Team Management Quality Assurance Leadership Microsoft Excel Operational Excellence Internal Audit L&d Induction Program Lean Six Sigma Assessment

Dr. Gurpreet Kaur Education Details

  • University Institute Of Applied Management Sciences(Uiams) - Panjab University
    University Institute Of Applied Management Sciences(Uiams) - Panjab University
    Mba - Hospital Management
  • Sacred Heart Sr. Sec. School, Ludhiana
    Sacred Heart Sr. Sec. School, Ludhiana
    Medical

Frequently Asked Questions about Dr. Gurpreet Kaur

What company does Dr. Gurpreet Kaur work for?

Dr. Gurpreet Kaur works for Fortis Healthcare

What is Dr. Gurpreet Kaur's role at the current company?

Dr. Gurpreet Kaur's current role is BusinessDevelopment & Patient experience specialist.

What schools did Dr. Gurpreet Kaur attend?

Dr. Gurpreet Kaur attended University Institute Of Applied Management Sciences(Uiams) - Panjab University, Sacred Heart Sr. Sec. School, Ludhiana.

What skills is Dr. Gurpreet Kaur known for?

Dr. Gurpreet Kaur has skills like Team Management, Quality Assurance, Leadership, Microsoft Excel, Operational Excellence, Internal Audit, L&d, Induction Program, Lean Six Sigma, Assessment.

Who are Dr. Gurpreet Kaur's colleagues?

Dr. Gurpreet Kaur's colleagues are Jitin Vaid, Satwant Kumar Rai, Puneet Dudeja, Gibson Sam, Roopesh Nimbalkar, Aryan Sahoo, Vikas Sharma.

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