Principal partner in start up company. Ran all aspects of operations for the company from start up and 1 employee to over 100 employees in multiple locations in multiple states. The company primary mission was to house people with high medical needs in a comfortable home like setting. We provided 24 hour nursing to our clients as well as medical and therapy services as needed. The company was sold in less then five years of business for 6.4 million dollars.

5 Star Residential Care is a residential/medical company that houses people with intellectual, mental and physical disabilities. They offer housing, nursing, mental therapy, physical therapy, occupational therapy, and transportation as required. With this company, I executed a strategic career transition, departing from an orthopedic group and conceptualizing a visionary plan to revolutionize group home care for patients with intellectual disabilities with high medical needs. I translated the success from a single home upon founding to 3 homes at the time of sale, with plans in place for a 4th, providing care to 24 patients across all locations. We were also able to open a second location in Florida in the 3rd year of operation due to our success of the operations in Chesapeake. Within this role, I:- Successfully executed the sale of the business for $6.4M to a capital investor in May 2022, achieving a significant return on investment far greater than the $2.5M offered by the same investor in Nov. 2021.- Developed and documented 263 pages of standard operating procedures to ensure streamlined performance and alignment with regulatory and quality expectations, resulting in improved efficiency and compliance.- Provided housing for individuals being released from Mental Health hospitals and prison, connecting them with counselors and setting them up with the necessary resources, including psychiatric care, drug rehab, and job coaching.- Implemented a robust QA system that integrated with policies and procedures, leading to a two-year track record of zero Corrective Action Plans (CAPs).- Established an effective structure for engaging with legislators, leading to a significant victory in a lawsuit against Medicaid and subsequent changes in the legislative structure.- Led the creation of an in-house transportation system, resulting in timely and cost-effective transportation for clients while reducing reliance on Medicaid.

I managed the end-to-end patient care cycle, encompassing patient onboarding, scheduling, growth, and hiring, for a facility accommodating 400+ patients. Additionally, I supervised a team of physical therapists and therapy technicians, with a primary emphasis on patient-centered care delivery to ensure successful management of a caseload of 220+ patients daily.Within my practice, I:- Employed a successful performance-based approach, resulting in the rare achievement of gaining hospital privileges with Bon Secours Hospital for chiropractic adjustments under anesthesia, a significant accomplishment within the chiropractic profession. - Partnered with Orthopedists, Neurosurgeons, Physiatrists, Physical Therapists and Nurses to provide complete medical services to a broad patient base.- Developed and administered treatment programs for a diverse population of neuromuscular and musculoskeletal patients using exercise, manual therapies and modalities.- Personally assisted in the training of residents from Eastern Virginia Medical School. - Referred patients as needed for EMG’s, MRI’s, X-rays, Diagnostic Ultrasounds, Ultrasound guided injections, and pharmacological intervention.- Testified as needed a Medical Expert for medical/legal cases.

Within this organization, I:- Created a business plan for developing a CORF (Comprehensive Outpatient Rehabilitation Facility), secured financing, developed marketing strategies, created policy and procedure manual, and implemented stringent HIPPA and medical compliance guidelines.- Supervised a staff of 20+ employees and conducted all operations related to owning a company, including networking, developing marketing strategies, training, and payroll.- Obtained a DME (Durable Medical Equipment) license through Medicare in the first year and developed sales program to increase DME sales, which in one year grew revenue an additional 17%.- Opened second clinic once first office surpassed business plan. - Built annual revenues from start-up to approximately $600K.- Identified niches in the market and seized opportunities to grow company with additional services.- Created first Women’s Care Program within 10 mile radius of clinic. - Developed an Incontinence Program and trained therapists to perform therapy. - One of three locations in Hampton Roads to offer newest cutting edge technology for Diabetic Neuropathy using Anodyne Therapy.- Secured contracts with 3 assisted living facilities, 2 adult daycare centers, 2 home health agencies, and had steady flow of referrals from 2 senior living facilities and from multiple hospital caseworkers.- Established transportation service for low-income patients and needing wheelchair services, thereby decreased missed appointments by over 58% and increased physician referrals. - Created quarterly marketing and sales plan that led to a successful increase in billables, which was notable when Medicare Prospective Payment System began and numerous therapy caps were implemented.- Maintained extensive knowledge in Medicaid/Medicare rules and regulations for outpatient therapy, CORF’s, hospices, home health, acute inpatient, and orthopedic practices.- Was well-versed in DME billing and reimbursement.

I conceived and implemented a chiropractic business from ground up. Within my company, I:- Managed all aspects of human resources, operations, and patient diagnosis and care, as well as creating a synergistic relationship with multiple medical practices.- Created business forecasts and exceeded goals first year by 8%.- Accelerated marketing strategies and sales plan to increase referral network, especially by building personal relationships with local medical doctors and attorneys.- Increased patient load by 20 new patients a month within 6 months of opening.- Generated enough revenue by sales and marketing plan to open second office within first year and hired an Associate Doctor. - Successfully sold both offices in 2002 to run rehabilitation centers full time.