Dr. Kareem Khalaf Email and Phone Number

Consolidate and centralized the IT Network Infrastructure, Security, Services & Support for 150 employees from 8 Governorates in Egypt. Include Microsoft systems (Exchange 2007 and SQL), Cyberoam UTM, and helpdesk centre Team Viewer to ensure business continuity in all governorates and Implementing Backup Plan. Key Achievement  Built new Network Infrastructure in 9 remote locations. Implement new Exchange Server 2007 environment. Work as a team member to Implement ERP… Show more Consolidate and centralized the IT Network Infrastructure, Security, Services & Support for 150 employees from 8 Governorates in Egypt. Include Microsoft systems (Exchange 2007 and SQL), Cyberoam UTM, and helpdesk centre Team Viewer to ensure business continuity in all governorates and Implementing Backup Plan. Key Achievement  Built new Network Infrastructure in 9 remote locations. Implement new Exchange Server 2007 environment. Work as a team member to Implement ERP Microsoft GP system. Implement wireless solution to join site extension with Data and VOIP (HP ProCurve). Show less

Consolidate and centralized the whole IT Network Infrastructure, Security, Services & Support for 1200 employees from 3 different countries into 2 HP Data-Centers for Ferrometalco Cairo, Egypt Include Oracle ERP and Microsoft systems (ISA, Exchange 2007, SMS, SCOM, and SQL), VMware, Mitel IP Phone, Cisco Security, and helpdesk centre to ensure business continuity. Implementing a Contingency and Disaster Recovery Plan and recovery in worst case scenarios. ITC working according to the ITIL… Show more Consolidate and centralized the whole IT Network Infrastructure, Security, Services & Support for 1200 employees from 3 different countries into 2 HP Data-Centers for Ferrometalco Cairo, Egypt Include Oracle ERP and Microsoft systems (ISA, Exchange 2007, SMS, SCOM, and SQL), VMware, Mitel IP Phone, Cisco Security, and helpdesk centre to ensure business continuity. Implementing a Contingency and Disaster Recovery Plan and recovery in worst case scenarios. ITC working according to the ITIL Standard Key Achievement  Built new data centre (tier 8). Install new CISCO infrastructure (2 PIX firewall, 4 core switches 6500 and 64 Edge switches). Improve customer satisfaction for 30% to 86% in four months. Zero downtime for the whole services in the last 7 Months. Site-To-Site VPN and VoIP. Work as a team member to Implement Oracle ERP system Show less

Ensure IT and Telecom infrastructure and Procedures are up to business needs in terms of Quality, Availability and Security. Leading a team of Network and System Admin’s and Technical Support.Include Cisco PIX, Routers and Microsoft systems (ISA, Exchange 2003, WSUS and SQL). My responsibilities included the following:Manage and ensure adequate provision of IT services to end-users including: training, helpdesk and support across 7 remote locations. Ensure business continuity by… Show more Ensure IT and Telecom infrastructure and Procedures are up to business needs in terms of Quality, Availability and Security. Leading a team of Network and System Admin’s and Technical Support.Include Cisco PIX, Routers and Microsoft systems (ISA, Exchange 2003, WSUS and SQL). My responsibilities included the following:Manage and ensure adequate provision of IT services to end-users including: training, helpdesk and support across 7 remote locations. Ensure business continuity by developing and implementing a Contingency and Disaster Recovery Plan, backup policy, disaster prevention and recovery in worst case scenarios. Key Achievement  Work as a team member to Implement MS-CRM system. Work as a team member to Implement HR system. Right FAX Server (to reduce the cost of sending and receiving Faxes ) Work as a team member for ISO project Built PBX for Call-Centre with Alcatel-Lucent OmniPCX Enterprise. Full coverage wireless for the workshops.  Implement Germany's programs for the workshop hosted in Malaysia. Show less

 Freelance Instructor at Synergy, New Horizons, YAT and IBM in Egypt, Instructor for Microsoft and Cisco Network tracks. Freelance Instructor at Cairo University, As Cisco Entrepreneur Facilitator (Cisco Management Institute).