Kunal Soni Mha, Ebs Email & Phone Number

As an Executive Director in Healthcare, I lead the operations and performance of multiple senior living communities across the Greater Pittsburgh Area, ensuring the highest quality of care and services to senior residents across various levels of living service. I oversee the financial, clinical, regulatory, and quality aspects of the services and programs, ensuring compliance, efficiency, and excellence, as well as the development and implementation of innovative programs and initiatives to enhance resident and family satisfaction, retention, and wellness. I also foster a culture of collaboration, innovation, and customer satisfaction among the staff, residents, and families.I have comprehensive experience in the healthcare industry, spanning from specialty medical practice management to senior living administration. I have a proven track record of delivering results, improving efficiency, and fostering a culture of excellence and collaboration. I am passionate about leveraging technology, data, and best practices to optimize the healthcare and senior living experience and outcomes for our clients and stakeholders. I have successfully managed multiple specialty medical practices, implemented Telehealth solutions (2020), and trained staff on best practices and policies.My core competencies include culture building, budget compliance, employee training, and communication. I have successfully increased the occupancy rate, revenue, and resident satisfaction of the community by implementing innovative marketing strategies, enhancing staff engagement, and fostering a positive and collaborative culture. I have also reduced the turnover rate, operational costs, and regulatory violations by providing effective coaching, feedback, and training to the staff and by ensuring adherence to the highest standards of quality and safety.

Listed skills include Management, Leadership, Microsoft Office, Healthcare Management, and 14 others.