Senior Manager - Grievance Management
Niva Bupa Health Insurance Company Limited
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Dr Protima Ramji Email & Phone Number
Senior Manager - Grievance Management
at
Niva Bupa Health Insurance Company Limited
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Current company
Role
Senior Manager - Grievance Management
Location
Noida, Uttar Pradesh, India
Who is Dr Protima Ramji? Overview
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Quick answer
Dr Protima Ramji is listed as Senior Manager - Grievance Management at Niva Bupa Health Insurance Company Limited, based in Noida, Uttar Pradesh, India. AeroLeads shows a matched LinkedIn profile for Dr Protima Ramji.
Dr Protima Ramji previously worked as Deputy Manager - Grievance Management at Health Insurance Tpa Of India Ltd. and Deputy Manager (Medical) at Star Health And Allied Insurance Co. Ltd. Dr Protima Ramji holds Post Graduate Diploma In Medico Legal Systems (Pgdmls) from Symbiosis Centre Of Health Care, Pune.
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Email format at Niva Bupa Health Insurance Company Limited
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Niva Bupa Health Insurance Company Limited
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Profile bio
About Dr Protima Ramji
Dr Protima Ramji is a Senior Manager - Grievance Management at Niva Bupa Health Insurance Company Limited. They possess expertise in problem identification, fair ability to present feasible solutions, meaningful participation in meetings, healthcare management, clinical research and 9 more skills.
Listed skills include Problem Identification, Fair Ability To Present Feasible Solutions, Meaningful Participation In Meetings, Healthcare Management, and 10 others.
Current workplace
Dr Protima Ramji's current company
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Niva Bupa Health Insurance Company Limited
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6 roles
Dr Protima Ramji work experience
A career timeline built from the work history available for this profile.
Deputy Manager - Grievance Management
Current- Accomplished and results driven Health Insurance Professional with more than 13 and half plus years of experience in varied roles, currently working in the role of Process Head of Grievance Management Department.Key.
- Resolving all Claims related Routine Complaints, Insurance Company Portal Complaints, IRDA Complaints, Ministry Complaints, PM Office Complaints and Escalations received from CMDs of all PSU Insurance Companies.
- Reviewing and preparing Case Study of Claims for complaints / hearings of Consumer Forums / Civil Suits / Permanent Lok Adalats, Insurance Ombudsman and Legal Notices.
- Preparing replies to RTI Applications filed against the Insurance Companies.
Jan 2017 - Present
Deputy Manager (Medical)
Pre Authorization (Cashless) Claims Processing and Medical Underwriting
Jun 2015 - Dec 2016
Claims Manager
Medsave India Healthcare (Tpa) Ltd., New Delhi
Key responsibility areas:Medical Scrutiny of Cashless and Reimbursement Claims in Retail Sector.Quality Checking of Query and Rejection Letters before dispatch. Grievance Redressal of clients and Insurance Companies.TPA representative Doctor to the Insurance Companies.Assigning Claims for Investigations at Pan- India Level and scrutiny of the Investigation.
Dec 2010 - May 2015
Executive - Medical Administration
Indraprastha Apollo Hospitals, New Delhi
Apart from day to day activities of the office, key responsibilities included:Daily reporting of H1N1 patients and Area Code Blue status to the Medical Superintendent.Compilation of weekly VOC and coordination of weekly Hospital Services Team Meeting.Coordination of Code Blue Meeting along with the Emergency department. Co-ordination of various training.
Sep 2010 - Nov 2010
Intern - Medical Administration
Apart from day-to-day activities of the office, key responsibilities included: Taking daily rounds of the various Para-medical Departments along with the Assistant Medical Superintendent. Working on Management Information System (Online Doctors Roster) during the implementation phase in co-ordination with the IT Department.Audit of Junior Medical Staff.
Nov 2009 - Jan 2010
5 education records
Dr Protima Ramji education
Post Graduate Diploma In Medico Legal Systems (Pgdmls)
Symbiosis Centre Of Health Care, Pune
Post Graduate Diploma In Hospital Administration (Pgdha)
Apollo Hospitals Educational And Research Foundation, Medvarsity Online Ltd., Hyderabad
Cqmh, Quality Management In Healthcare
Apollo Hospitals Educational And Research Foundation,Medvarsity Online Ltd., Hyderabad
Post Graduate Proficiency In Panchakarma (Pgpp)
University Of Pune
Bachelor Of Ayurvedic Medicine And Surgery (Bams)
FAQ
Frequently asked questions about Dr Protima Ramji
Quick answers generated from the profile data available on this page.
What company does Dr Protima Ramji work for?
Dr Protima Ramji works for Niva Bupa Health Insurance Company Limited.
What is Dr Protima Ramji's role at Niva Bupa Health Insurance Company Limited?
Dr Protima Ramji is listed as Senior Manager - Grievance Management at Niva Bupa Health Insurance Company Limited.
Where is Dr Protima Ramji based?
Dr Protima Ramji is based in Noida, Uttar Pradesh, India while working with Niva Bupa Health Insurance Company Limited.
What companies has Dr Protima Ramji worked for?
Dr Protima Ramji has worked for Niva Bupa Health Insurance Company Limited, Health Insurance Tpa Of India Ltd., Star Health And Allied Insurance Co. Ltd, Medsave India Healthcare (Tpa) Ltd., New Delhi, and Indraprastha Apollo Hospitals, New Delhi.
How can I contact Dr Protima Ramji?
You can use AeroLeads to view verified contact signals for Dr Protima Ramji at Niva Bupa Health Insurance Company Limited, including work email, phone, and LinkedIn data when available.
What schools did Dr Protima Ramji attend?
Dr Protima Ramji holds Post Graduate Diploma In Medico Legal Systems (Pgdmls) from Symbiosis Centre Of Health Care, Pune.
What skills is Dr Protima Ramji known for?
Dr Protima Ramji is listed with skills including Problem Identification, Fair Ability To Present Feasible Solutions, Meaningful Participation In Meetings, Healthcare Management, Clinical Research, Icu, Patient Safety, and Healthcare Consulting.
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