Dr. Samuel V. Alexander, Mba, Dm, Pmp

Dr. Samuel V. Alexander, Mba, Dm, Pmp Email and Phone Number

Financial Educator | Operations Management | Director of Operations | Budgeting | Strategist | Team Leadership | Process Improvement | Customer Experience | PMP Certified @ United Airlines
chicago, illinois, united states
Dr. Samuel V. Alexander, Mba, Dm, Pmp's Location
Des Plaines, Illinois, United States, United States
About Dr. Samuel V. Alexander, Mba, Dm, Pmp

Degreed Operations Manager Professional with 10+ years of experience in the transportation industry, specializing in management of operations, budget management, and compliance. Transitioned into the financial industry as an educator.Financial Professional | Director of Operations | Operations ManagementEmail: samv.alexander@yahoo.comExpert Operational Manager leader in the Transportation industry with over 10 years of reputable work delivering exceptional business operational management experience, compliance, and process improvement to impact productivity and budget management. Transitioned into the financial industry in education specifically informing business owners, community groups, organizations, families, and individuals in establishing company retirement plans, suitable financial investments, tax planning, college education, estate preservation, and more. Proven ability in combining academic knowledge, leadership skills, and business administration for growth and development. Developed skills in forecasting, strategic management, and human resource optimization. Outstanding communicator with a natural ability to forge collaboration with internal and external stakeholders in customer relationship management. Work history encompasses significant accomplishments across several areas: financial education, compliance, budget management, and human resource optimization; operations management and forecasting; continual improvement process; strategic planning and customer experience; vendor management and training; project management, innovation and organizational development. CORE COMPETENCIES:• Operations Management• Financial Education and Compliance• Change Management• Continuous Process Improvement• Cross-Functional Leadership• Budgeting and Forecasting• P&L Management• SOP & KPI Development• Project ManagementACCOMPLISHMENTS:• Saved in excess of $2.5M in the fourth quarter of 2019; reduced overtime expenses and improved

Dr. Samuel V. Alexander, Mba, Dm, Pmp's Current Company Details
United Airlines

United Airlines

View
Financial Educator | Operations Management | Director of Operations | Budgeting | Strategist | Team Leadership | Process Improvement | Customer Experience | PMP Certified
chicago, illinois, united states
Website:
united.com
Employees:
50001
Dr. Samuel V. Alexander, Mba, Dm, Pmp Work Experience Details
  • United Airlines
    Airport Operations Supervisor
    United Airlines Oct 2023 - Present
    Chicago, O'Hare Airport
  • World Financial Group (Wfg)
    Financial Educator
    World Financial Group (Wfg) Dec 2020 - Dec 2023
    Oak Brook, Illinois, United States
  • United Airlines
    Human Resources Operations Manager
    United Airlines 2017 - 2020
    Chicago, Illinois
    United Airlines is a leading global passenger and cargo airline operating more than 4900 flights a day to more than 360 airports. It serves destinations across five continents from major US cities.Orchestrated operational planning with a P&L of 12M budget managing more than 1200 personnel, performance metrics, and stakeholder engagement. Managed projects, customer service experience, led team building, and identified scalable opportunities for process improvement. • Saved in excess of $2.5M in the fourth quarter of 2019 by enhancing overtime and payroll performance metrics by double digits.• Improved customer satisfaction index by 15 points in 2019 through coaching and mentoring teams.
  • United Airlines
    Customer Service Operations Manager
    United Airlines 2012 - 2017
    Chicago, Illinois
    Generated superior customer service operations, expanded continuous process improvement, and provided innovative solutions to various customer complaints. Achieved state of the art strategy in delivering quality customer service experience. Accelerated quality assurance in enabling company launched software applications.• Expanded as Project Manager for the construction and successful completion of 28 jet bridges in Chicago O’Hare Terminal 2. • Spearheaded and showcased innovative programs, quality assurance tested software applications to improve efficiency and minimize operational expense, displaying and presenting data based on current passenger loads for short-term manpower strategic planning exceeding performance by 5 points in the fourth quarter.
  • United Airlines
    Station Operations Controller
    United Airlines 2005 - 2011
    Chicago, Il
    Streamlined an array of departments and vendors that serviced aircrafts and generated comprehensive plans of executing timely departures exceeding performance goals. Led back-office process reviews to improve team building and vendor management.• Awarded a United Airlines Person You Should Know Honor in 2011 for superior customer service and operational excellence. • Investigated and minimized delays to the respective department which incurred the failure and advised on the root cause analyses improving the performance of goals by 3% for the quarter.

Dr. Samuel V. Alexander, Mba, Dm, Pmp Education Details

Frequently Asked Questions about Dr. Samuel V. Alexander, Mba, Dm, Pmp

What company does Dr. Samuel V. Alexander, Mba, Dm, Pmp work for?

Dr. Samuel V. Alexander, Mba, Dm, Pmp works for United Airlines

What is Dr. Samuel V. Alexander, Mba, Dm, Pmp's role at the current company?

Dr. Samuel V. Alexander, Mba, Dm, Pmp's current role is Financial Educator | Operations Management | Director of Operations | Budgeting | Strategist | Team Leadership | Process Improvement | Customer Experience | PMP Certified.

What schools did Dr. Samuel V. Alexander, Mba, Dm, Pmp attend?

Dr. Samuel V. Alexander, Mba, Dm, Pmp attended University Of Phoenix, University Of Phoenix, University Of Phoenix, Illinois Institute Of Technology.

Who are Dr. Samuel V. Alexander, Mba, Dm, Pmp's colleagues?

Dr. Samuel V. Alexander, Mba, Dm, Pmp's colleagues are Jordan Pickus, Ella Cecilia Tobias, Joann Jackson, Robert Matherne Sr. Bobm0221, Gregory Zingler, Tyler Nyman, John Wilson.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.