Dr. Shakeria Johnson, D.B.A Email & Phone Number

•Research and develop documentation materials to educate various parties assigned to every level of the proposed task; ensuring said documentation is technically accurate and conforms to company’s style. •Construct and disseminate a weekly comparative analysis highlighting the specific procedures and guidelines for applicable locations with emphasis on the policies and legality of the national eviction moratoriums. •Outline and review informational resources regarding COVID-19 regulated aid policies on both the federal and state level, while systematizing a compilation of impacted sites and hotel guests/residents.

Charlotte Metro

•Perform thorough investigations of various claims from a diversified pool of reporting parties via eDiscovery software, Relativity.•Analyze and evaluate the claims and provided information to recognize and document the appropriate investigative strategies.•Identify the course and patterns of the reported suspected fraudulent activity.•Perform data quality reviews and work with investigation resources to perform updates.•Draft reports detailing work performed and conclusions reached.

•Timely coordinated the workflow process of litigation support by conversing with legal professionals about their classified projects, tasks, and deadlines. •Delegate the workload of projects to fellow coordinators once details are clarified and confirmed. •Effectively prioritize and organize multiple projects with varying deadlines. •Create, revise, or convert documents from various drafts, one application to another, voice recordings, Excel, and/or PowerPoint, etc. •Train fellow employees and oversee projects within the operations department by maintaining quality control and ensuring all policies and procedures are followed.

Indian Land, South Carolina, United States

•Reviewed documents such as residential loan applications, appraisal documentation, title research anddiscovery documentation, borrower's disclosure, and mortgage statements and pay offs. •Ordered documentation required to complete verification of application information, as per loanprogram guidelines.•Prepared the timely delivery of all loan disclosures to clients in accordance with all governmental andinvestor requirements, with strict adherence to operational policies, procedures, and guidelines.

South Carolina

Responsibilities include: Worked with partner participants to develop testimonials, which will be captured into marketing materials used for expanded program promotion, resulting in enhanced community involvement.•Coordinated several extensive projects annually from planning to completion.•Oversaw resource allocation and organized outsourcing initiative.•Planned, organized, and implemented various diversity outreach efforts and strategies.•Created and maintained project deadlines. Prepared Excel spreadsheets, reports, and all marketing material between cross-functional team members.•Motivate, coach and provide consistent feedback in order to foster continued growth and advancement

Rock Hill, South Carolina

Responsibilities include: assisting in proposal development and assures proposals are received and complete•Maintain an efficient and effective control environment via standard operating procedures, QC implementation and oversight.•Generated various reports and organized/developed efficiency-enhancing workflow process improvements to ensure organizational harmony.•Create innovative solutions to strengthen diversity, inclusion, and cultural competencies across the organization.•Develop alternative solutions to complex problems by implementing conflict resolution techniques.

Columbia, South Carolina

•Responsible for the timely processing of all supporting documents for CJIS, the FBI and other criminal justice agencies.•Collecting, processing and storing all fingerprint cards and dispositions of persons arrested in the State.•Facilitated the improvements of the document filing and retention system for SLED’s Computerized Criminal History department.•Experience in supporting the delivery of new and existing policy enhancements that enabled colleagues and varying organizations the room to improve quality and productivity.•Draft correspondence or other responses for administrators, legislators, attorneys, and/or the public, which require the interpretation and application of policies and procedures.

Doctorate Of Business Admin, Magna Cum Laude

Master'S Degree, Human Services Counseling

This counseling degree is a composition of multi-faceted topics related to human services as well as other fields such as Business.

Bachelor Of Arts - Ba, Sociology

Bachelor Of Arts - Ba, Criminology - Criminal Justice

Associate Of Arts - Aa