Please, Relax, Lean Back in your chair and Enjoy, because it's......Movie TimeACTIONIn a tense boardroom, executives face a failing product launch. Desperate, they turn to Dr. Stan Rosenberg. He listens confidently, then asks, "What do your customers feel?"Silence. Confusion. “Feel?” they echo."Yes," he says softly. "Feelings drive action. Understand their hopes, fears, and desires. Speak to their hearts."They dive deep, discovering raw emotions. The breakthrough comes, not from data, but from empathy.The launch is a success. Customers feel seen, connected. The room fills with joy. They’ve learned that true success comes from touching hearts, not just selling products. Sometimes, the right insights make all the difference..