• Process YMCA Fitness applications on a daily basis for Army National Guard members and their dependents. • Responsible for coordinating and obtaining updates to the Issue Information Papers for the Army Family Action Plan (AFAP) General Officer Steering Committee (GOSC) to preparare a summary of National Guard Bureau equities to Program Manager • Consolidate state AFAP Prioritization Group input,summarize, and provide Family readiness Program Manager (FRPM) with consolidated ranking of issues with 5 business days • Responsible for updating Milsuite to ensure information is udated for Family Programs • Attend monthly meetings for the Weekend Child Care (WDCC) pilot program and provide accurate meeting minutes for PM

• Work directly with Coordinators and Case Liaisons as a Subject Matter Expert (SME) of the program to include policy interpretation, compliance, and reporting.Prepare weekly and monthly data reports that outline the special needs of Navy sailor dependentsConsolidate Family Member Travel Screen (FMTS) data of 88 Navy bases into the EFMP Data Repository (DR) to track OCONUS/ CONUS medical travel information of service member dependentsUpdate and prepare data reports in the Navy Family Accountability and Assessment System (NFAAS) • Provide technical assistance or policy clarification to staff members of the program• Grant EFMP Coordinators, Personnel, and Command POC’s access into NFAAS• Attend weekly and monthly training to identify opportunities for service and program improvement

• Program Manager of the Exceptional Family Member Program • Analyzed and reported data to both local and headquarter officials that identified trends and needs of military dependents• Provided leadership on a quarterly basis of newly identified families with complex or unmet medical needs to determine the appropriateness of resources • Provided monthly briefings to commanders and Airmen about EFMP policy and the program• Ensured the proper disposition of nearly 3,000 inbound and outbound Air Force service members and their families • Ensured family members of the AF personnel or family of the AF member are “Q coded” (EFMP-enrolled)• Provided training to installation personnel and medical staff; and consultation as needed to support the implementation of EFMP-M base-wide• Coordinated appropriate referrals for unique needs• Ensured Q-coded sponsors assigned to the installation are contacted annually to determine if there are unmet needs and to request updates of information as needed• Completed patient-specific assessments and clinical plans of action located in AHLTA and Special Needs record• Prepared reports for the commander on information pertaining to service members enrolled in the EFMP program • Updated case documentation and ensure data is accurate, timely, and maintained in the database

• Observed the Army Warrior Care and Transition Systems Coordinator provide information to service members about the benefits of the program and eligibility criteria• Attended and observed Soldier for Life -Transition Assistance Program (SFL-TAP) counselors in workshops provide information to transitioning soldiers on interviewing, resume’s, gap analysis, and obtaining employment• Assist Education Service Specialist with help desk cases (holds on the account) in GoArmyEd.com• Shadowed Education Specialists as they provided servicemembers and dependents individual counseling on Tuition Assistance (T.A.), financial aid, and other governmental programs for education assistance• Assist counselor at the Soldier Support Center in briefing in-processing servicemembers to Fort Bragg and available educational services and locations for testing (DANTES, CLEP, etc)• Shadow instructors from the Soldier for Life Accessing Higher Education program for service members separating and wanting to pursue education• Attend weekly staff meetings to learn about different programs, schools, and services available to servicemembers seeking jobs and higher education

• Facilitated VR orientation, interviewed, and completed applications on individuals referred for vocational rehabilitation services for job placement or educational advancement• Evaluated and identified vocational problems, work skills, and capabilities to develop client career plans in order to achieve goals• Analyzed information received from referring sources (psychological evaluations, job coaches, etc) to assist with job placement and capabilities• Provided problem solving counseling to adult population with an assortment of disabilities (mental health, Traumatic Brain Injuries, etc) in order to facilitate achievement of rehab objectives• Assessed and maintained clients’ Job Performance Evaluations towards improving skill levels in preparation for employment• Referred clients to VR workshops, skill training centers, and other training programs to assist with client marketability • Solicited jobs from local employers• Monitored progress of clients with personal adjustments during the rehabilitation process • Provided on-going individual counseling to help clients make appropriate vocational/employment decisions, obtain job readiness/employment, and maintain employment

• Provided coverage as needed for co-workers in conducting psychosocial assessments, discharge planning notes, Advance Directives, and other necessities• Collaborated with interdisciplinary team to ensure best patient care• Independently conducts thorough psychosocial assessments to determine needs of patients• Refer patients to mental health counseling• Provided education to patients on Advance Directives• Executed other duties as assigned (faxing patient information for placement into nursing home)

• Provided coverage as needed for co-workers in conducting psychosocial assessments, Advance Directives, discharge planning , case management notes and other necessities• Independently conducts psychosocial assessments on veterans with chronic psychiatric illness• Attend scheduled family meetings of veterans• Actively participate in daily rounds with psychiatrist, psychiatry residents, peer support specialist, nurse and social worker• Attended interdisciplinary meetings• Linked veterans to appropriate VA services for personal needs

• Attended administrative and monthly clinical meetings• Independently conducted thorough psychosocial assessments and depression screenings on Veterans to assess their situations, capabilities, and problems to determine what services are required to meet their need• Assisted veterans and families on Advance Directives and Power of Attorney• Provided case management needs to veterans as needed (housing, bathroom medical device, etc)• Referred veterans to substance abuse treatment programs and mental health counseling• Documented and updated all interaction with veterans in Computerized Patient Record System• Facilitated consults for veterans needing services in Prosthetics• Maintained accurate and timely case management notes to document all service encounters• Successfully assisted veterans in re-establishing care at the local Fayetteville Medical Center in order to receive their needed services • Assisted veterans with appropriate local VA services and other professional resources• Communicated with VA social workers in different counties for additional resources• Executed other duties as assigned (updating SCI patient roster list, sending appoint letters, answering phone)• Maintained compliance with all policies and/or regulations of the Department of Affairs

• Conducted client intakes and brief screenings to gather information about their background and needs • Completed consumer progress notes of those observed in substance abuse groups • Observed and participated in a state mandated report

• Completed Bio-psychosocial Assessment on consumer to identify needs and barriers hindering self-reliance and personal development • Provided supervised individual counseling to assist in client overcoming dependencies and adjustments to life• Developed, reviewed and evaluated client treatment plan and progress based on research; client history; and measurable goals • Facilitated mood disorder group with stress relieving techniques