Dr. Trupti Ghodke Email and Phone Number

Interaction with potential recruiters, Conducting recruitment survey(s) during the Summer Internship,Placement Presentation (s) at various CompaniesOrganizing resume Writing/GD/Interviews skills development sessionsDeveloping and maintaining student resume booksAllocation of companies to student groupsCoordinating all the activities related to PlacementMonitoring the progress of Placement activities at regular intervalsDesign and Printing of Placement BrochureDeveloping and Executing the Placement strategy

Leading and Managing a team in Customer services. 1) Process Productivity Mgmt 2. Process Quality Mgmt 3. People Mgmt 4. Client Mgmt 5. Feedback & Reporting 6. Value Addition7. Data Analysis and Data forecasting

Leading and Managing a team.1) Process Productivity Mgmt 2. Process Quality Mgmt 3. People Mgmt 4. Client Mgmt 5. Feedback & Reporting 6. Value Addition

Working in a Banking process for the Top Bank in North America.1) Process Productivity Mgmt 2. Process Quality Mgmt 3. People Mgmt 4. Client Mgmt5. Feedback & Reporting 6. Value Addition

1) Leading and Managing A large team of 5 team leaders each having the 15 executives(tele callers) and 50 IC's across India. 2) Coaching and mentoring them to generate leads and follow up the leads for Bajaj Allianz for sale of insurance products.Co-ordinating with the telecallers and following it up with the Insurance consultants to close the sale.3) Conducting and evaluating different brand promotions projects In Mumbai, Delhi, Pune, Goa and Maharashtra, Bangalore, Chennai and Kolkatta for Insurance awareness and sale.4) Recuitment and training of the new recruits.5) Escalation handling and doing the trend analysis for the escalation.Resolving Customer complaints and issues6) Getting the feedback on the product from the telecallers and team leaders and Insurance consultants and sharing it with the Sales Manager of the client7) Data Management.