At Fevata we’re all about customer satisfaction. We work meticulously to ensure that our customers get all they need done in one place. From admission to visas, to flight, airport pickup, to your chosen accommodation. We take the word ‘’STRESS’’ out of our customers’ vocabulary and turn it to ‘’REST’’. We work with our customers to enable them to experience the best possible outcomes in their journey to study abroad. Adopting an innovative, practical, and forward-thinking approach, backed up with a wealth of experience & a demonstrable track record, our service is unbeatable because we are focused on always delivering the highest quality.

Provide strategic direction for our student recruitment team through fairs, ads, referral programs, and managing the international student journey from onboarding to successful arrival in their study destination.

Developing strategic direction for the management and expansion of the charity vision.

•Reorganized the accounting process by creating a more effective way for data entries and prepared monthly financial reports and issuance of sales invoices.•Prioritized customers comfort by providing refreshments to all customers who patronized the business.•Provided gifts for customers during seasonal celebrations such as Christmas, New Year and Easter.•Devised and implemented a new feedback system for customers’ care through calls and emails which resulted in greater ease of access to our customers and encouraged re-patronage.•Delivered customer service training to staffs and observed practice.•Supervised restocking of stores from warehouses.•Managed 50 debtors worth £152,000. Handled workers’ remuneration, typing correspondence documents and organized a monthly meeting for 3 company’s store managers to balance accounts, verify purchase order invoices and recorded necessary information.•Developed and executed marketing promotions via printed adverts, social media and general business solutions, resulting in increased company exposure, customer traffic and sales.

Implement head office price changes in local store and ensured high standards for price visibility for customers.

Provided support for the success of the retail business through the effective management of all stakeholders and creditiors.