Select Achievement -Received one of the highest Ops & Tech Future-State Mindset Award in FY21 in my performance for demonstrating the qualities of a Future-State Mindset, which include Trusted Advisor, Analytical Thinker, and Iterative Problem Solver.• As Entity Lead, evaluated and executed an end-to-end analysis of the risk and control environment of IT processes, resulting in the identification of more program and control gaps compared to the previous risk assessment and improved risk transparency reported to Senior Management.• Monthly, successfully remediated and managed Review & Challenge of RCSA(s) results from Second Line of Defense (SLoD) and work with appropriate stakeholders to address feedback within the 15 day SLA and achieve GREEN final ratings of programs’ RCSA execution.• Quarterly, executed and completed RCSA(s) within partnership of Process Owners and Control Officers, achieving at least 80% adherence rate to RCSA Playbook Standards; and provided a complete and transparent view of the risk profile for Tech Business Units.• Demonstrated expertise in evaluating control effectiveness to decrease Out of Tolerance risks through identification of gaps within the process and associated controls to increase risk management maturity within Tech Business Units.

Select Achievement - Within four months of joining the company, successfully led the initiative of launching the African American Network (AAN)-CLT which enforces the ONE DHG model on diversity and inclusion within the firm; this was based on the need and desires of employees who wanted to experience a more inclusive environment at the company. • Led a cross-functional project team from various risk areas to develop a holistic Risk Acceptance Framework resulting in combined Risk Acceptance processes that reduced redundancy and administrative tasks for risk owners by 30%.• Successful in building the Risks & Controls Matrix for Global Risk in creating new risk statements from each applicable consumer regulations for identified internal controls; documenting appropriate level of audit impact, process-level inherent risks, risk ratings based on risk assessment factors for in-scope and out-of-scope processes and developing the inherent risk rationales and summarizing the control descriptions for identified internal controls to mitigate the related risks. • Evaluated and perform an end-to-end analysis of the risk and control environment within business areas, leading to a 15% increase in implementation of effective control measures by process owners and control officers. • Consulted clients on operational risk activities in implementing risk strategies, enhanced processes and initiatives leading to a 25% improvement for Business Units as measured by client satisfaction surveys of consulting performance.

Select Achievement - Received four Special Achievement Awards in 6 months for successfully leading and managing annual OCC Examinations in risk management and information technology programs.• Provided effective oversight of the Regulatory Methodology process for Risk, Information Security, and Internal Audit functions to ensure the Bank was prepared and successfully completed annual exams and remediation activities, leading to a 25% reduction in findings from regulatory exams from prior years.• Consulted business areas on regulatory guidance of OCC expectations and regulations enabling creation of weekly dashboard reporting of emerging risks and trends that improved decision-making efficiency for the Chief Risk, Compliance, and Audit Officers.Regularly conducted Ongoing Supervision (OGS) prep meetings with the Chief Audit, Chief Risk, and Chief Information Security Officers to remain aware of any material changes in their programs, schedule, scope or staffing related to business activities throughout the year.

• Select Achievement - As project owner, implemented effective oversight strategies & tools for the Information Security team, used in performing risk assessments (RAs) to meet requested approval dates of RAs, open requests within SLA required deadlines, & determine number of escalated requests in their queue, which resulted in a 30% reduction of past due requests in 90 days. • Led project team in determining the value and sustainability of 140 customer impacting end-to-end processes; performed project assessment to narrow scope, assigned processes to team for testing, successfully led direction of team’s tasks, facilitated weekly status meetings. Effectively communicated to stakeholders that 95 processes were sustainable & the other 45 processes needed to be refined and optimized to serve customers more efficiently. • As the process owner, refined the Risk Acceptance process, documentation, and risk management procedures for the Bank, which reduced the time spent evaluating risk data by at least 40% for executives in monthly risk committee meetings. • Performed risk identification and assessment on emerging risks in fraud, information security, third-party, business continuity, business process and technology within Archer for new or changes within processes and systems; produced accurate reporting and awareness back to business areas to reduce unexpected inherent risk situations by 45%.

Select Achievement - Significantly above target (90%), in preventing lawsuits when evaluated in monthly performance reviews on analyzing loan mortgage documents to ensure Consumer Financial Protection Bureau and TRID regulations were followed.• Provided recommendations and solutions to minimize reputational risk exposure to the company, through analysis of media issues for the Office of the President of Wells Fargo within three-day deadlines.• Successfully implemented action plans to mitigate or remediate risks on litigated and contested foreclosure and bankruptcy matters to the borrowers and company; 90% of action plans were developed within established time frames and communicated to senior leadership.• Independently performed quality reviews and legal research on mortgage loans ensuring regulatory compliance standards for RESPA, TILA, Dodd- Frank Act, Fair Lending, FDPA, SCRA guidelines were met before foreclosure or bankruptcy proceedings were initiated by first line areas.