• Contribute to the leadership of the Foundation through active participation on Exco• Lead the Information Systems & Technology team such that team members can reach their full potential at the Foundation• Oversee, advise on and manage the Foundation’s IST needs• Plan, manage and oversee the Foundation’s IT infrastructure, assets and resources• Ensure stability and availability of Foundation systems 24/7• Offer training, support and advisory to the Talent of the Foundation with regards to their IT needs• Ensure good governance and compliance for the Foundation’s use of technology• Understand the Foundation’s needs from an efficiency or content perspective and explore/develop new ways in which technology could better be used to serve those needs• Support the various teams to build tools that align to the Foundation’s goals of entrepreneurship development and thought leadership• Work with impact assurance to ensure data integrity and security• Overall accountability for the information systems procured, created and used by the Foundation• Develop and manage the budget for Information Systems & Technology

Manage Software Development - SDLC, AGILE, WATERFALLIT AdvisoryCross-functional mentoringManage IT Budget - OPEX & CAPEXManage Vendor contracts & Service Level Agreements - SLAPerform IT Service Management - ITSM, ITIL & ISO27001Manage the Programme of IT Projects - PMBOKPerform Change Management to aid system adoption - PhD ThesisManage IT Risks - ISO9001 & KING IIICreate and manage IT Governance framework - KING IV & COBITCreate and manage IT StrategyDisaster Recovery Planning - BSI25999

Drive the IT strategy to enable Retail and Wholesale divisions to achieve their overall strategic objectivesManage IT budgets for each Group divisionDevelop mutually beneficial relationships with the IT teams in Luxottica Italy, Australia & U.S.A.Review and management of outsourced SLA contracts and build strategic relationships with key vendorsLead the IT team and perform Project ManagementManage IT assets including OPEX & CAPEXManage IT Helpdesk & Services for both divisionsEnsure Business Continuity Planning and establishDisaster Recovery Plans for Retail and Wholesale

Create and drive the IT strategy to enable Retail and Wholesale divisions to achieve their overall strategic objectives.Manage IT budgets for each Group division - CAPEX & OPEXDevelop mutually beneficial relationships with the IT teams in Luxottica Italy, Australia & U.S.A.Review and management of outsourced SLA contracts and build strategic relationships with key vendorsLead the IT team Perform IT Programme and Project ManagementManage IT assets including Call CentresManage IT Helpdesk & IT Services for both divisionsEnsure Business Continuity Planning and establishDisaster Recovery Plans for Retail and Wholesale

Manage MIS Revenue, Expenditure & BudgetsManage Change Control Forum & ProgrammeManage Disaster Recovery Centre & Staff in Cape TownCustomer Relationships Management of MIS clientsManage DR tests for external clientsMonitor SLA performance & optimise DR infrastructureAssist IT infrastructure with IT Projects

Perform a Customer Relationship Management roleAnalyse & document operational impacts of man-made & natural incidents & recommend mitigation strategies.Document, maintain and manage the BC/ DR plan.Prepare briefing presentations for executive management and staff to ensure a high level of awareness of the disaster recovery plan.Test the disaster recovery plan regularly, document lessons learned and prepare improvementrecommendations.Document and maintain business continuity procedures.Ensure effective communication and coordination of disaster and business continuity related tasks within the business and IT teams.Set down best practices and processes around disaster recovery and business continuity management methodologies.Ensure standards are established & processes are adhered to.Participate in enhancing and improving the disaster recovery and business continuity technology platform.

I.T. Project ManagementBusiness Continuity ManagementManagement of IT Helpdesk, Clients & ServersResponsible for Systems AdministrationManagement of Network (LAN) & PABXNetwork Hardware MaintenanceVideo Conferencing ManagementManage & ensure cost-effective allocation of resourcesChange Control ManagementManagement of vendors & monitor performance (SLA)Manage regional IT asset registerMonitor performance & optimise IT infrastructureResponsible for Infrastructure DocumentationIT infrastructures Capital Expenditure JustificationImplement IT Standards and ProceduresAdvise on industry best practice

WAN ManagementNetwork Administration (LAN)VPN Access AdministrationNetwork Hardware MaintenanceManage Video & Telephone Conferencing facilitiesBranch Office Expansion PlanningSLA and Contract Management (DD & IS)Business Continuity PlanningIT Project ManagementDesign appropriate network solutionsBudgeting, Planning & Strategy formulation inconjunction with IT Exec & IT Mancom

Database AdministrationHelpdesk Management3rd tier Technical SupportNetwork Administration (LAN & WAN)Firewall & SecurityHardware MaintenanceServer AdministrationDomain AdministrationBusiness Continuity Planning & Disaster RecoverySLA and Contract ManagementSoftware Licensing ComplianceAsset Maintenance & ManagementIT Infrastructure platform R & DBudgeting, Planning & assist in Strategy formulation

Sell Solutions along with Account ManagersPerform a pre-sales architecture functionIT Technical SupportSystem DesignIT ResearchDesktop SupportApplication SupportNetwork IntegrationServer Design, Deployment, Consolidation & maintenanceSystem Roll-outsDisaster RecoverySolution Implementation and MaintenanceI.T. AuditingY2k Compliance testing

Sell Solutions along with Account ManagersPerform a pre-sales architecture functionIT Technical SupportSystem DesignIT ResearchDesktop SupportApplication SupportNetwork IntegrationServer Design, Deployment, Consolidation & maintenanceSystem Roll-outsDisaster RecoverySolution Implementation and MaintenanceI.T. AuditingY2k Compliance testing

Database AdministrationSoftware distributionSoftware development specs and testingUser and desktop SupportServer administrationNetwork administrationTechnical training and adviceIT ResearchProvision of management information reportsData transformation & manipulation in dBaseCreate presentationsAnnual Salary Review ProjectParticipate in FSA Annual Salary Surveys