Dr. Zoya Shaik Email & Phone Number

Hyderabad, In

Hyderabad, Telangana, India

• Boosted branch sales by developing and deepening customer loyalty through incentive programs.• Gathered and reviewed customer feedback to improve operations.• Met deadlines by proactively managing individual and team tasks and streamlining processes.• Engaged employees in business processes with positive motivational techniques.• Maintained friendly and professional customer interactions.• Protected company assets with strategic risk management approaches.• Taking the ownership related to the treatment of clients.• Ensure hygienic ambiance of the branch.• Ensure client gets proper results.• Ensure proper follow ups are done in a regular basis.• Ensure the execution of treatment by the therapist which as are as per SOPs.• Responsible for handling problem of the clients in a highly professional manner.• Ensuring the safe keeping of medical equipment, products, company valuables and assets.• Responsible for regular client satisfaction.• Responsible for existing client up gradation.• To maintain the records related to the results of treatments & testimonials.• To notify the Escalations and information from clients to branch manager.• Guiding and mentoring the support staff would be a mandatory task.• Responsible for achieving the revenue target assigned.• Brand standards to be met in all the circumstances.• Conscious efforts keeping the revenue of the branch.

Hyderabad, Telangana, India

• Met sales goals by building customer relations and recruiting new customers, increasing likelihood of repeat business.• Demonstrated product application on clients using testers and samplings.• Suggested appropriate therapy based on current health of client.• Analyzed skin condition and made appropriate product recommendations.• Examined merchandise and took inventory to identify items to be reordered and replenished.• Utilized skin hydrometer to help determine customers' skin conditions.• Set up and designed advertising signs and merchandise displays on shelves, counters and tables to promote sales and attract customers.• Stocked treatment rooms with proper supplies.• Resolved customer complaints and facilitated conflict resolutions.• Carried out administrative tasks, including product inventory checks, charting and consultations.• Developed individualized, therapeutic skin care programs.• Fostered friendly, warm and exceptional customer experience.• Handled busy schedules and stayed on top of key deadlines.• Notified supervisor of supply needs to maintain stock of necessary items.• Flexibly worked evenings and weekends to maintain proper business targets.• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.• Maintained excellent attendance record, consistently arriving to work on time.• Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.• Improved operations through consistent hard work and dedication.• Used coordination and planning skills to achieve results according to schedule.• Developed and implemented performance improvement strategies and plans to promote continuous improvement.• Served customers in a friendly, efficient manner following outlined steps of service.• Delivered exceptional level of service to each customer by listening to concerns and answering questions.

Hyderabad, Telangana, India

• Extracted teeth performed root canals and filled cavities with dedication to pain management.• Performed root canal procedures to treat nerve and dental pulp issues and prevent further damage to teeth and gums.• Improved patients' comfort by providing calm and professional care, explaining procedures, answering questions and carefully managing pain.• Completed consultations with patients for treatment plan.• Administered care in emergency situations to treat tooth injuries.• Diagnosed and treated infections, mouth ulcers and other problems with oral mucosa.• Advised patients on appropriate treatment for pain following procedures by giving specific home care instructions.• Evaluated performance of all clinical staff to deliver constructive feedback and acknowledge strengths resulting in better working relationships and performance improvements.• Educated patients and families about dental issues and proper oral care to prevent dental decay and disease.• Diagnosed nerve and dental tissue damage by conducting careful examinations to determine need for root canal procedures.• Conducted thorough patient examinations while screening for jaw and tongue cancers by inspecting teeth and soft oral tissues.• Interpreted X-rays to make accurate diagnoses and decisions about treatments.• Checked growth, development and maxillary changes for verification of typical developmental milestones for age group.• Communicated one-on-one with patients during consultative appointments to explain treatment plan and educate on upcoming procedures.• Interviewed patients, reviewed health history information and performed checkups to diagnose oral issues and diseases.• Created individualized treatment plans to maintain or restore oral health of patients.• Efficiently completed dental procedures for restorative work.

Ysr Kadapa, Andhra Pradesh, India

• Maintained proper operation of dental equipment by completing regular preventive maintenance.• Provided dental instruments for dentist by sterilizing and delivering instruments to treatment room.• Exposed and developed radiographic studies and polished study casts.• Protected patients and employees by adhering to infection control policies and protocols.• Prepared treatment rooms for patients by following prescribed protocols and procedures.• Correctly administered local anesthetic and adjunctive therapies such as fluoride treatments and irrigation.• Improved patients' oral health by educating on better brushing and flossing habits.• Removed old fillings and replaced with more modern, tooth-colored alternatives.• Checked teeth for signs of decay by assessing visually, manually and via radiography to recommend treatment options such as fillings and sealants.• Took impressions for retainers and appliances.• Referred patients to specialists such as orthodontists, endodontists and oral surgeons based on individual needs.• Protected patients from infectious diseases by using proper masking, gloves and safety glasses.• Directed staff handling patients' cleanings and support work for more advanced procedures.• Assessed patients' oral health for concerns such as infection pockets and gingivitis.• Wrote prescriptions for antibiotics and other medications used to treat temporary or long-term dental issues.• Offered friendly and efficient service to all customers, handled challenging situations with ease.• Carried out day-day-day duties accurately and efficiently.

Bachelor Of Dental Surgery, 65%

Intermediate (Hssc), 90%

Secondary School Certificate, 85%