It Administrator
CurrentNetworking: Designed, implemented, and managed secure and efficient networks, ensuring connectivity across organizational systems. Resolved network-related issues promptly, minimizing downtime.Virtualization: Creating virtual environments with tools like Proxmox VE and Hyper-V, helping save costs and optimize resources.Server Configuration: Configured and managed physical and virtual servers, ensuring optimal performance, security, and scalability.System Monitoring: Implemented and utilized monitoring tools to proactively identify and resolve system issues, ensuring high availability and performance across IT infrastructure.Disaster Recovery: Developed and maintained a comprehensive disaster recovery plan, ensuring data integrity and rapid restoration of services in case of emergency.Help desk Management: Provided exceptional technical support, addressing user concerns promptly and achieving high satisfaction rates.IT Technician Duties: Hands-on experience troubleshooting hardware and software issues, setting up workstations, and ensuring all IT assets meet organizational standards.Server Room Operations: Conducted hands-on maintenance and implementation of server room infrastructure, including rack installations, cabling, and hardware upgrades, ensuring optimal performance and reliability.Secondary Responsibilities:Inventory Management: Ensured the company’s inventory log was always up-to-date and accurately reflected real-time inventory status.Procurement: Sourced and purchased IT equipment to meet user and company needs, balancing quality and cost-effectiveness.User Satisfaction: Took extra steps to ensure employees' satisfaction, not just with technology but also with essential needs like office water machine supply, workplace comfort.