1. Built PowerBI reports for 60+ Dealership sites which provided sites with 20% increased customer retention. 2. Developed PowerBI reports which provided a unique view into customer response rate and reasons for lower customer satisfaction and how to improve satisfaction. 3. Collaborated with Dealer Principles to perform a cohort analysis on service advisors that identified an opportunity to reduce customer dissatisfaction by 24% which would subsequently boost customer service retention. 4. Built operational reporting in PowerBI to find areas of improvement for car servicing and recommended items resulting in $150k in annual incremental revenue. 5. Performed data analytical review on several dealership sites revealing a 20% drop-off rate of return servicing per year based on dealership distance to customers.6. Designing and developing scalable pipelines for seamless data ingestion and consumption lowering total data ingesting run time providing a significant boost in data ingestion and consumption speed.7. Working in different environments - AWS, Azure, Docker, Databricks, PostgreSQL, GCP8. Working with CICD and repositories - Github, AWS, GCP9. Worked closely with clients to architect and develop Power BI and Pipeline solutions